Displaying 61-75 of 239
HP Exteriors replaced all the windows in my home this past month and I can truly rate them a 10 out of 10. Harmony and Chris are a class act! Excellent customer service, quality craftsmanship, fair pricing and very knowledgeable of their industry/products. What else could you ask for? I would highly recommend this company!
Posted: 4/28/2013 • Link to this review
I found HP Exteriors easy to work with. They stayed on top of my remolding/repair project and did not hesitate to go the extra step to provide help in providing information/assistance on any item beyond the scope of my project. Their workcrews reflected their attitude of quality/service. The product they provided was excellent at a competive price.
Posted: 4/25/2013 • Link to this review
Do yourself a favor and just hire HP Exteriors! They are a super company to work with from start to finish. From the beginning they were very knowledgeable, professional, timely and have a no pressure friendly attitude. During construction Harmony and Chris communicate extremely well and try to save you money where they can. They are always available for any of your questions. They want the client to be 100% satisfied and they stand behind their work unlike any other company I have worked with. Milton is a true hardiplank craftsman. He is is always smiling and takes pride in his work. He wants the clients to be happy as well. He asks the clients their personal preferences when it arises. Both the hardiplank and the painting crews are great! They are top notch at what they do. Our house looks fabulous and we are 110% satisfied with HP Exteriors. We are so happy we had them work on our house! We definitely will be calling them again!
Posted on GuildQuality: 4/24/2013
I will start off my saying that any time you have to spend 5 figures on anything it is never an easy pill to swallow. It is even worse when the person trying to get your sale treats you as a number and not a person. You are NOT going to get that from HP Exteriors. As the title of this review states Chris and Harmony will treat you like family and be there with you every step of the way. The siding and painting crew are both quick and do an excellent job from start to finish. Residing your house is not a decision that you make overnight and everyone at HP Exteriors knows this. You have lots of question. Chris and Harmony have lots of answers. I guarantee that once you decide to sign the contract you will not be disappointed.
Posted: 4/23/2013 • Link to this review
HP Exteriors is not the most expensive and not the cheapest. They give you a fare estimate at the very beginning. When you chose to go with HP Exteriors I am confident that you will not be disappointed. HP Exteriors will treat you and your house as one of their family.
Posted on GuildQuality: 4/23/2013
Harmony and Chris both worked with me to provide a quality product at a competitive cost. They stayed involved with the project and visited the site daily to address any concerns. They also shared their expertise for future work I was considering for my home. They kept me informed as to start date and any weather conditions that would interfere with the project. This communication was essential to allow me to schedule my time for the project.
Posted on GuildQuality: 4/20/2013
Millie, the pleasure was all ours! Chris and I enjoyed working with you both. New siding, new roof, new windows and a new door...you are ready to retire and enjoy life (without home maintenance). Other than admiring its beauty, you shouldn't have to do a thing to your house for at least a decade (or two!)! Best of luck to you and many many thanks to Fred for being our "daytime Millie." Cheers, Harmony
I've owned several homes and had work done on all of them, many times. I would love to say that every experience has been great, but frankly, every experience has provided me with some frustration except the most recent one. I only wish every contractor was as easy to work with as HP Exteriors. My neighbor recommended HP Exteriors and he's fairly particular about work he has done. After meeting Chris and talking to him about the work, I could understand the recommendation. Chris told me what needed to be done, what was optional and what he recommended to be left alone to save some money. He also broke down the work in the estimate so that I could choose the specific work items I wanted done. Harmony helped with a couple of revisions and we were good to go. We had the siding and several windows replaced. The materials from the siding and windows to the paint were high quality and the workmanship was fantastic. All of the HP Exteriors' teams were friendly and professional. The yard and work areas were cleaned up every night of all the debris and tools. The dumpster was there just long enough to haul out the old siding. What may have surprised me the most (having had a lot of contract work done on houses) was that they walked me through the process, showed up on time, got done on time and stayed within the original estimate. Frankly, I had not ever had *one* of those three things work out with any other significant project after I signed the contract.
Posted: 3/21/2013 • Last edited: 4/29/2013 • Link to this review
HP Exteriors did awesome work residing our house and replacing windows. They were fast, neat and, most importantly, professional. While they may not be the cheapest contractor, they were reasonably priced, used high quality materials - from the Hardiplank siding and Simonton windows to the Sherwin-Williams paint, and they fixed several other issues we had been living with for years. One thing that I really appreciated was that they offered us options. Where they didn't think we needed to have fascia and trimmed replaced, they told us and saved us some money. Where the builder didn't quite do things in a 'traditional' way (a nice way of saying the builder cut corners), they offered the option of fixing the problem. We ended up with new siding and an updated look to part of our house that had bothered us since moving in.I can't say enough good things about our experience. They discussed the project and options with us up front, they did what they said they would do, when they said they would do and at the price they said they would do it for...and it looks great.
Posted on GuildQuality: 3/21/2013
Thanks Craig, you and your family were a pleasure to work with! The curb appeal of your newly-fashioned dormers gives your home the perfect touch of character. We appreciate you choosing HP Exteriors, and we look forward to Phase 2 in the coming years!
The quality of work I received when HP Exteriors replaced the siding on my home went beyond my expectations for the price. Communications with the owners was exceptional. Just make sure the workers clean up at the end of the day and you should also be satisfied.
Posted on GuildQuality: 2/22/2013
HP Exteriors were a pleasure to work with when we replaced our siding and all our windows. From the initial estimate to the project completion they were professional, honest and helpful with suggestions to fit our individual needs. I would definitely recommend them.
Posted on GuildQuality: 1/16/2013
I used this company 5 years ago on our house in Chamblee & they did great. A few minor issues but they were fixed immediately and we were very happy. Now, 5 years later, we have a new home in Brookhaven that needs siding. After the owners wife made me test my home for lead pain,which we passed/didn't have, they don't return my calls. I thought the owners would appreciate a repeat client but instead they just blew us off. Not what my wife and I expected. Thanks a lot HP, I guess our business will go to someone who appreciates the work.
Posted: 1/09/2013 • Link to this review
Our apologies Bikemonster (I don't recognize this user name/email or I would contact you directly). We never intend to disregard any client-- prospective, existing or repeat client. I completely respect your desire and need to use another company. That said, please give me an opportunity to personally apologize for the lack of follow-up to your estimate request (either via phone or by email: email@example.com). Since we have worked together on a previous project you understand (and have experienced first hand) the importance our company places on professional customer service. Additionally you know that we personally answer our phones and manage our project; and we do not have a receptionist. We are unable to answer every phone call immediately because we are frequently on the phone with another client or on a job site (with loud machinery), however, if you leave a detailed message (or email) we follow-up asap. Our goal is to return all messages, but occasionally a message is missed. I'm concerned that if you left several messages and no one returned your call, that we have a technology issue. Communication is something we pride ourselves on and is often something we are complimented most about. With regards to the lead paint testing/requirements, I'd like to address that matter: HP Exteriors is not insured nor authorized (by the State of Georgia and subsequently the EPA) to work on any "painted" home built prior to 1978 unless it is cleared by a certified lead-abatement specialist (to be free-and-clear of any lead-based paint on the exterior of the home). HP is not a lead-abatement certified firm and we are not qualified to estimate/work on any projects that potentially contain lead-based paint. The 1978 date is something recommended and enforced by the EPA (per their web site). However, we never "make" someone perform this test (as it can be costly) and occasionally (and unfortunately) have to refer clients to another contractor who is lead-certified. The liability and fine for disregarding this law is $37,500 on the contractor (not homeowner), which is why we take this matter very seriously. The best way for us to eliminate the concern(and potential fines) for lead-based paint is to request a letter from an EPA-certified firm showing the test results; thereby giving us clearance to move forward. This "requirement" is applied across the board to every prospective client/home because the risk-- financially and from a safety point-- is not worth it. Again, I hope you'll give me a call/email so we may speak person-to-person. The purpose of this call would not be to "win you back" but to extend my apologies for the lack of follow-up to your estimate request. I would never want our quality performance and workmanship on your previous home to be overshadowed by a missed phone call requesting an estimate for your new home. Many thanks, Harmony Sockman 770-771-1199, owner.
You will not find a better company or bunch of people to deal with anywhere. From the time Chris met with me and then talking to Harmony MANY TIMES I was comfortable and confindent i was going with the right company. I can only hope they continue to grow and become even better at what they do. You can use me as a reference or anything that will benefit your company. Thanks again, Dennis
Posted on GuildQuality: 12/29/2012
HP just replaced my windows last month and my home is already feeling warmer than last year. Chris replaced 9 windows in my kitchen and bedroom. These rooms were always cold and drafty. Now I can cook without having to where three layers of clothes. HP got the work done in one day and were very professional.
Posted: 11/04/2012 • Link to this review
They were very timely in their communication and we appreciated that. They definitely kept us informed if they found anything that needed to be replaced that would go over or above the original estimate. They seemed like they took pride in their work and actually cared about doing a good job.
Posted on GuildQuality: 10/13/2012
HP Exteriors specializes in Hardiplank fiber-cement siding installation and window replacement.
What sets HP Exteriors apart from other remodeling contractors? The differences are clear, the reasons are simple--
* You get an official James Hardie Replacement Contractor, not a fly-by-night operation or a company who does siding "on-the-side."
* You get the details of the project in writing. No surprises.
* You get top-notch, high-quality products. No builder-grade or knock-off products.
* You get installation by trained, insured, professional crews with strict quality control. Not cheap, per-day labor.
* You get immediate customer service with a single phone call. Not the run around.
* You get professional, hands-on project management from start to finish. Not a salesperson who only collects the check.
* You get exact pricing.. up front. No hidden costs.
And if you're ever unhappy, in two years or twenty, we guarantee we'll make it right.
2012, 2013, 2014, 2015
2015 James Hardie Preferred Installer (since 2007 Hardiplank & ColorPlus HardiePlank); Certified Simonton Windows installer (since 2009; vinyl window replacement). BBB accredited with A+ rating; GuildQuality Memberm with 5-star rating; Angie's List accredited member; fully insured with full-coverage liability and worker compensation.