What should have been about 1 to 2 weeks worth of work, took about 3 months after all was said and done. From the very start I had problems- the office never returned calls, even when they would say things like "We'll give you a call back to schedule ...". The contractor that did the work did a very unprofessional job. Something as simple as replacing exterior window trim was done very poorly. One of his tasks was to seal some cracks in brick mortar. He lazily slopped some mortar on, and the result is a bay window with bricks that are more or less ruined appearance-wise. I chose Hagen because their bid was the lower than my other options. With the benefit of hindsight, I wouldn't have let them work on my house for free.
Posted: 4/18/2012 • Link to this review