Where to start... Well, did a lot of research, found that the Hague system was the best available. Salesman (Ross) was very knowledgeable and has a terrific personality. Went with the 30-day trial, knowing we wanted the system but that way we would buy ourselves time after moving into a new home. That's where the trouble started. Cust Svc didn't schedule our install until I called in several days later. Installer showed up 3 hours late, worked for about an hour and then disappeared for three hours because he didn't have all the parts he needed. Now it is 6 weeks later and our cold water has never been soft (the hot water works fine!). Again, customer service never calls back... installer doesn't show up.
Posted: 7/24/2008 • Link to this review