I've been visiting Joyce at this location for at least the last 5 years. She has 25 years of styling experience under her belt. She knows hair, and pushes me to try new styles and keeps me current (even though most times, I'd be happy staying in the same box I've been in for years..) Break out of the box! Don't know about any of the other folks there, but Joyce rocks!!
Posted: 3/31/2010 • Link to this review
Waiting an hour is right, but not just for walk-ins. I made an appointment for 6:00pm, got there 10 minutes early, and was told that it would just be a minute. Thirty minutes later, I asked what was going on and asked if there was anyone else who could cut my hair. (I'd seen one stylist leave, after saying that she had nothing to do, and one other take a walk-in.) I was told that it "wouldn't be much longer." After another 30 minutes, I saw the stylist that I had an appointment with (Joyce) finish the style that she was doing, then go back to a perm that she'd had waiting the whole time! She knew when I came in that she wouldn't be able to get me for an hour and no one felt any need to mention that to me. I got the attention of someone else, told her that my appointment was an hour late and asked her why that slot had been triple-booked. The woman didn't apologize, said that the perm was a walk-in, and then had the gall to ask me if I wanted to reschedule. Understandably, I said no. I told her I would have appreciated being informed that I'd have to wait over an hour for my appointment and I left. They might do good cuts, but they couldn't possibly be good enough to put up with the ridiculously bad customer service.
Posted: 7/27/2007 • Last edited: 1/02/2008 • Link to this review
I've been getting my haircut there since i was 12. The people in there are very nice and they do a great job. I reccomend this to anybody. The reason I did not give it a 5 stars is because if you walk in you will not get a haircut right away. You may have to wait about an hr or so on weekends and/or maybe call ahead.
Posted: 4/27/2005 • Last edited: 1/02/2008 • Link to this review