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Hamad Tire Co

(330) 733-8381 hamadtireinc.reachlocal.com... »

1826 E Market StAkron, OH 44305   map »

Business overview

Vehicle Type

  • Vans

Payments Accepted

  • Debit Card

Reviews

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Worst customer service I've had in 40 years, 11/27/2010

I brought my vehicle in for tire balance issue. The son Mike was cordial, got me in right away and did 2 of the 4 wheels. Called him next day since I was still having balancing issues and he said be... here first thing in the morning and we'll take care of it. I arrived at 7:50am, was the 2nd customer in line. I watched my truck move into the bay about 40 mins after I arrived. I then noticed it back in the parking lot. I went to go pay and the old man (owner) said it hasn't even been done yet. This was 2 hours after I arrived. I ask him what is going on and he condescendingly says your tires are fine they were already balanced, there's nothing we can do for you. I find that funny since they only balanced two wheels and his son is the one that told me to come down and they would use tape weights. The customer service from the old man was horrible at best. He should think about retiring before you bite down too hard on the hands that fed you. Also, the vulgarity of the employees including the son is inexcusable. No one wants to seriously hear about your dick and how you wish you'd not had kids since you're driving a beat up Chevy Celebrity...tmi !!!

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Tire Sales, 12/21/2005

They have several locations in the Akron area.They are always running tire specials and offer very good deals.They are honest people and customer ...

Displaying 1-2 of 2

Reviews

rider51

Reviews: 1

Worst customer service I've had in 40 years

I brought my vehicle in for tire balance issue. The son Mike was cordial, got me in right away and did 2 of the 4 wheels. Called him next day since I was still having balancing issues and he said be here first thing in the morning and we'll take care of it. I arrived at 7:50am, was the 2nd customer in line. I watched my truck move into the bay about 40 mins after I arrived. I then noticed it back in the parking lot. I went to go pay and the old man (owner) said it hasn't even been done yet. This was 2 hours after I arrived. I ask him what is going on and he condescendingly says your tires are fine they were already balanced, there's nothing we can do for you. I find that funny since they only balanced two wheels and his son is the one that told me to come down and they would use tape weights. The customer service from the old man was horrible at best. He should think about retiring before you bite down too hard on the hands that fed you. Also, the vulgarity of the employees including the son is inexcusable. No one wants to seriously hear about your dick and how you wish you'd not had kids since you're driving a beat up Chevy Celebrity...tmi !!!

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Jennifer M.

Tire Sales

They have several locations in the Akron area.They are always running tire specials and offer very good deals.They are honest people and customer ...

  • Overall
  • Quality
  • Service
  • Value