Hammond Services, Inc

644 E Mcintosh Road 
Griffin, GA 30223
Phone: (770) 227-5325
Website: hammondservices.com
Hammond Services, Inc Hammond Services, Inc : Heating & Air Conditioning, Griffin, GA




Reviews
Reviews: 1

Posted on 5/17/2012

A Company I Can Count On and Trust
I just received another great example of service today from Hammond Services. From the way they answer the phone all the way to how the tech handled himself in my home. They just know how to get it done right. Congratulations for a job always well done!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 11/8/2011

Quick, efficient service
Hammond Services has been providing us with quick, efficient and quality service for years. Called one day for installation and next morning they were there.
Bonnie Pfrogner
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 10/28/2011

Awesome Company
Been using Hammond Services for all my plumbing and HVAC work for over 12 years now. They demonstrate time and time again that they are a very well run company. Top-notch service across the board. I recommend them to everybody.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 9/7/2011

Won't stop billing for services not received!
We paid for one year of AC/Furnace tune-up service. We received the two visits that we paid for. At that time we stated that we did not wish to renew. However, we received a bill. Called, and the lady said that it was not a bill, just a reminder. Looked like a bill. The next month, we receive another bill ("reminder"), this time with a late fee added with a note that we were expected to contact them. We called again, and requested that they send us a statement showing that no bill was owed since we did not receive the services. Over a week, still no such statement.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Hammond Services, Inc replied on 09-26-2011
In 2001, we made a major change in the way we bill for the annual service agreement renewals. We have since overhauled it once again because we had a few customers complain. We called the customer who submitted the review above, and this was resolved very quickly.
Reviews: 1

Posted on 11/9/2010

Outrageously overpriced and not timely
We had an appointment to get an estimate from Hammond for the rough-in electrical work on our basement refinishing (kitchen, closet, bath and 1 bedroom). The appointment was from 3-5pm. 5:30 comes and no word, so I call the office. I was told that the guy was on the way and would be there shortly. "Chris" finally showed up around 6:20 without even a "sorry I'm late". I showed him what I needed done and he took my email address (but no notes on what was to be done.) and told me that he would get me the estimate the following day. 2 days later I get an email estimate (from his cell phone- no details or explanations -just the quote) and it was WAY overpriced. 2.5 times more expensive than any other estimate that we got! It seemed to me that they did not want our business and tried to price themselves out of the running. I would have appreciated a "no thanks" a lot more than the colossal waste of time.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Hammond Services, Inc replied on 09-26-2011
I was not aware of this Kudzu review until now. I want to say that this is Not how we normally operate! We normally schedule by giving a 2-hour window. The dispatchers are required to call the customer to let them know if we are running late. We normally write the proposal in the field during the initial visit. Our pricing is normally very competitive. It wasn't long after the date of this review that Chris resigned. I can only assume that his mind was not where it should have been.
1 to 5 of 23

Put in your 2 cents. Write a review and tell everyone how you felt about this business or service professional.

Is this your business? Would you like to respond to a review? Reply now through your Business Center.


Coupons
Capital Heat, Inc.
Use this coupon to receive a FREE Home Energy Audit.
ex 05/31/2012  |  view coupon »
GreenPro Cleaning & Restoration
WE OPEN, AGITATE & HELP VACUUM EVERY VENT IN YOUR HOME. NON-TOXIC SANITIZING TREATMENT AVAILABLE. MAIN TRUNKS $25 EACH. LIMITED TIME OFFER.
Coupon void if altered.

ex 06/09/2012  |  Valpak coupon »