• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Hancock Fabrics

(404) 378-8220 hancockfabrics.com »

2655 N Decatur RdDecatur, GA 30033   map »

Business overview

Products

  • Decorative Fabrics

Reviews

View More »

Very poor service..., 5/13/2009

The women who work at this store need basic customer service training (or new jobs). And I am being charitable. I went in to review and obtain some fabric for some restored chairs. Waited around... for service -- they were too busy talking amongst themselves. When they did not have enough of the fabric I wanted, she said I could buy what little they had in stock or nothing -- and laughed! When I suggested she call another Hancock store it was like it blew her mind: to actually help a customer instead of laughing at how they cannot buy what they want. Don't visit this shop -- they show contempt for their customers.

VIEW MORE »VIEW LESS »

Displaying 1-1 of 1

Reviews

HomeInDecatur

Reviews: 0

Very poor service...

The women who work at this store need basic customer service training (or new jobs). And I am being charitable. I went in to review and obtain some fabric for some restored chairs. Waited around for service -- they were too busy talking amongst themselves. When they did not have enough of the fabric I wanted, she said I could buy what little they had in stock or nothing -- and laughed! When I suggested she call another Hancock store it was like it blew her mind: to actually help a customer instead of laughing at how they cannot buy what they want. Don't visit this shop -- they show contempt for their customers.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO