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Hancock Fabrics

(513) 671-1028 hancockfabrics.com »

11711 Princeton Pike Suite 241Cincinnati, OH 45246   map »

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Worst customer service!, 6/01/2012

The store has a good selection, but the employees are the rudest people! The manager is so unfriendly, the two teens yell at each other while working, and not one person cares about the customer. I... have never seen them smile, and when asking for help, they just point in a direction. These are the WORST employees I've ever met. When I told the manager how I felt, she defended herself and smiled as she apologized. Choose a locally owned fabric store.

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Reviews

ErikaB

Reviews: 1

Worst customer service!

The store has a good selection, but the employees are the rudest people! The manager is so unfriendly, the two teens yell at each other while working, and not one person cares about the customer. I have never seen them smile, and when asking for help, they just point in a direction. These are the WORST employees I've ever met. When I told the manager how I felt, she defended herself and smiled as she apologized. Choose a locally owned fabric store.

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