From small beginnings to industry leadership, Handyman Matters remains focused on its founding principles, embraces their customers as “customers for life”, and continually challenges itself to improve system-wide services and processes.
In 1998, Handyman Matters was brought to life by Andy Bell, a refugee from the restaurant industry seeking balance in his life, the ability to help solve people's home repair problems, and the desire to develop and run his own business. It was.. important to Andy that this business serve as a catalyst for change in the industry, that it served to restore public confidence in the industry, and that the employees of the business be treated with respect.
What Andy learned from these conversations was what to avoid and what to provide in a handyman service – they told him how to run his business. Operating in the Denver market, Andy meticulously noted and created the system around the lessons he learned over the years. As a result, Handyman Matters has developed comprehensive operating manuals and training systems.
Be the first to write a review! Write a Review »