I have never left my fur babies with someone I didn't know so I was a little apprehensive at first. My older dog has health issues which require care during the night so I was not comfortable boarding her at a kennel either. My sitter came over and met my babies and put me completely at ease over leaving them in her care. She sent me pictures and updates while I was away. Her comments indicated that she had really picked up on their unique attributes. When I came home my house was just as I left it and my babies were not stressed out at all. I will definitely use them again and highly recommend their service!
Posted: 4/28/2014 • Link to this review
First time ever using Happy Tails & Caroline was our sitter. She was AWESOME! Caroline was professional, didn't balk at our energetic labs & even managed to get our 13 year old lab to eat which she never does for anyone else (including me some days!). I will defintely use Happy Tails going forward and have recommended them to a few co workers as well!
Posted: 12/12/2013 • Link to this review
Serena is the kindest petsitter and demonstrates caring, patience and able to deal with elderly dog issues well. I love this service and will refer anybody who wants an alternative to kennels. This is the calmest the dog has been, while we travel and I am always confident he is happy and well cared for, in my absence!
Posted: 7/17/2013 • Link to this review
Been using Happy Tails since 2010, when my 2 kitties were just babies! Was scared to leave them at a kennel and preferred that they stay in their familiar surroundings at home. Happy Tails provides a great peace of mind! I know my cats are well-cared for and entertained while I am gone. Kay and Elizabeth are super patient (one of my cats is skittish and hides) and I know they're in good hands with them. Love the daily progress notes and updates! Feel comfortable knowing I can call on Happy Tails anytime, under any circumstances, to take care of my kitties!
Posted: 5/16/2013 • Link to this review
Happy Tails visited my Senior weimaraner, Baxter, for around 3 years up until the day before we had to put him down. They were ALWAYS reliable, dependable and I knew that Baxter was being taken care of. I highly recommend their service. Thanks for the peace of mind Happy Tails! i could not have done it with out the team.
Posted: 11/21/2012 • Last edited: 12/15/2013 • Link to this review
My two older dogs seem to prefer staying at home these days. Dana comes by the house and I have 100% faith that the boys are in good hands while I'm gone. Peace of mind while on vacation is great and they also offer dog walking, housesitting, etc.
Posted: 3/24/2012 • Link to this review
I never thought I would find a petsitter that could handle my 2 very shy Yorkies, 6 birds and 1 fish the way I do but I have found this & more with Catherine at Happy Tails. She is very detailed oriented, just like me, and so sweet and professional. I now will not worry about my babies when I travel for the first time in years !!! I recommend Happy Tails to anyone who wants only the best care for their pets. Katrina, the owner of Happy Tails, is also a pleasure to do business with !!!
Posted: 12/13/2011 • Link to this review
After some previous bad experiences, it took me a long time for me to find another sitter. I found these guys through web search and they have been a treasure!! Katrina and the people who work with her are awesome!! My cat was truly relaxed when we got home from vacation, so i know he was well looked after. The sitter (Elizabeth) was very considerate and had no trouble dealing with a paranoid pet parent. And even when I messed up setting up appointments, they have been very understanding. I would definitely recommend them. The peace of mind they provide you is well worth any charge for me!!!
Posted: 10/10/2011 • Link to this review
Wow-just wanted to say how impressed I was with Happy Tails-I have a dog that has some medical issues and intructions must be followed exactly. Every detail was addressed, with notes left about each visit. I rec'd a text daily on how my dog was doing. She also let me know my house was fine after thunderstorms-it's just those little details that make such a difference in who I trust my pets with.
Posted: 9/15/2011 • Link to this review
I used Happy Tails for a couple of weeks and was not impressed. I had several communication issues with both the owner and employee which we were never able to resolve. We parted on good terms and the owner issued a full refund. If you are going to use this company, make sure you communicate and follow up with them so that your expectations are met.
Posted: 9/15/2011 • Last edited: 9/16/2011 • Link to this review
I can't say enough in praise of Happy Tails. Kelley ensures my 8 month old, high energy puppy gets the exercise she needs. Kelley varies the routine from trips to the dog park and games of fetch to long jogs. And there's always a note to let me know how the visit went. On occasion I'm home for walk time and I see first hand how excited Pearl is to see Kelley and how relaxed she is after her walks that she naps away the afternoon. Happy Tails offers an excellent website that makes scheduling appointments a breeze. And the times I need last minute changes, I know they are a phone call away and are always very happy to accommodate.
Posted: 9/15/2011 • Link to this review
That is what Happy Tails provided me - peace of mind. Tammy was my sitter and she was so sweet to my fur-baby! She left the cutest notes about her daily visits and my dog seemed very comfortable with her. I will definitely use them again!
Posted: 7/18/2011 • Link to this review
For the first 4 years our dog's life, we had the flexibility to come home everyday from work at lunch to let out and feed our dog. When our work situation changed and we were no longer able to come home at lunch, we went into panic mode. Who would watch the dog and give her some relief from her x-pen? Happy Tails came highly recommended from by a colleague and now I feel the obligation to pass on the recommendation to others who may be in a similar situation. Happy Tails worked with us to understand our needs and we now have a wonderful petsitter who spends time with our pup M-F. Our sweet dog doesn't need a lot -- just some sunlight, food, water and LOTS of TLC, which she appears to be getting. We get a thorough report everyday, which is really reassuring and I'm convinced would make a cute book one day. You can feel the love in the notes. These folks are a Godsend!
Posted: 7/07/2011 • Link to this review
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