This is Dale101's TrustRating, which is based on both the number of reviews Dale101 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Dale101 has been to the Kudzu community.
Beautiful little shop with lovely gifts and candles. The owners go out of their way to please their customers and really make you feel super special. They also refill candles to save you money. Very nice!