Since this website does not allow me to respond to reviews I had to create a new one. Im very sorry to hear about any bad experiences to our facility. We take great pride in our customer service and care of our patients. I do recall the kitten visit you are referring to because of the expired food. the food samples are given to us to hand out we did not know it was expired, I recall the kitten did great, I answered several questions to the wife of this client and she seemed very happy, then her husband came back to exchange the food andwas very rude to our receptionist,and refused to talk to me about why he was upset even though he was not present during the exam. We were all shocked since everything seemed fine during the exam, kitten didn't even notice the injections. I can only assume that the cost was the main concern. Many other hospitals only quote for cost of one vaccine on kitten visits, we know that they need other things to be healthy, including parasite testing, vaccines, exams, fleas treatments, deworming, so we include all of that in our kitten visits so that you can get everything your pet needs for one price, and when you add it all together it is usually cheaper then other places. Again sorry your visit was not to your satisfaction, I would be happy to discuss this anytime, feel free to call me. Sincerely, Dr. Mark Reser
Posted: 2/26/2011 • Link to this review
The Dr. was uninterested in communicating his actions and did not handle our kitten in a calming or pleasant manner. He is very sarcastic and snooty! This place is extremely OVERPRICED, costing nearly 3X the amount of my previous vet (which we will be going back to, even if we have to drive 45 mins). To top it off, they pretend to "give" you little "gifts" and sample foods. When we got home we realized it was 4 months expired. VERY UNPROFESSIONAL!!! The staff was very nice, even though it was extremely fake and insincere - but overall, BAD experience, I hope you do not take your pet here.
Posted: 7/10/2009 • Last edited: 8/23/2010 • Link to this review
My dog is now 3 years old and this is where I have taken him for all of his shots and for any other concerns that we have had over the past 3 years. They have always been wonderful to my little dog and very patient with him. He has never been sick or felt bad after they have given him his immunizations. I have been very pleased with them for the past 3 years.
Posted: 12/11/2008 • Last edited: 8/23/2010 • Link to this review