Haselwood Chevrolet Buick GMC

Haselwood Chevrolet Buick GMC Auto Dealers
501 W Hills Boulevard 
Bremerton, WA 98312
Phone: (888) 879-4058
Toll Free: (888) 879-4058
Website: www.haselwood.com
Haselwood Chevrolet Buick GMC Haselwood Chevrolet Buick GMC : Auto Dealers, Bremerton, WA



Reviews
by cml0801 at Citysearch

Posted on Citysearch on 5/20/2012
Please Read - This is the Honest Truth about my call!
I called a few days ago regarding a auto that was showing up on their website - that I knew 100% that it was no longer for sale! When I called and asked the salesman if it was available - he said, ""Yes"" - but it's in service! I knew that wasn't true! 3 Days later -The Auto is still showing up on their website for sale. I called today & talked to a Sales Mgr. to ask why I was told by a sales rep that it was available (even though I knew it had been sold) - and that it was still showing up as available. The Sales Mgr. said, ""We have a marketing department who doesn't always put correct information on the web, when I questioned him about that statement, he said, ""They are human and make mistakes!"" He even went so far to say, ""they had listed that they had a Ferrari - and he told me - ""We didn't""!! I got the impression he thought that was funny!THEN - AND THIS IS THE WORST PART and something that is so illegal it isn't funny - he disclosed to me about my Son's credit - that it was bad - that they had to really bend over backwards to help him - and that was why he was charged so much - and given so little for his trade in!! He said if you have bad credit - the bank has to charge more for the auto. I always thought the dealership set the price - and the trade in value - and then it went to finance and depending on your credit - you got either a low interest rate or a higher one - but that it didn't have anything to do with the final price of the item for sale - or any trade in value!!I was so mad that he was saying negative things about my son - their customer!! I told him - don't ever call us about selling us a car - and that I didn't appreciate the way he was talking to me! That was when he said, ""Well, all our calls are recorded (which he NEVER DISCLOSED TO ME WHEN WE STARTED OUR CONVERSATION) - and that I WAS THE ONE BEING DISRESPCTFUL! Unreal!!! I really hope they did record our call - because I will be calling this persons manager tomorrow to f
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Reviews: 1

Posted on 4/26/2012

Pleasant Car Purchase Experience
Good price, great service, nice car, and it didn't take a long time. It was one of the best car buying experiences we've ever had.
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Reviews: 1

Posted on 11/23/2011

This Dealership is Amazing
This dealership is amazing. I purchased a Cobalt back in January from a dealer in Texas and the car turned out to be a total Lemon. After several trips into the service department for several different issues and 2 months of fighting with General Motors, I finally decided it was time to get rid of that car and get into something safer. It was a challenge, but the team (namely Tony Raffaelli and a few others) worked their butts off to help me get a new car and they succeeded. The customer service is great, they really make you feel like you are a personal friend, not just a customer. I highly recommend this dealership!
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by mtlsmom1986 at Citysearch

Posted on Citysearch on 11/23/2011
This Dealership is Amazing
I purchased a Cobalt back in January from a dealer in Texas and the car turned out to be a total Lemon. After several trips into the service department for several different issues and 2 months of fighting with General Motors, I finally decided it was time to get rid of that car and get into something safer. It was a challenge, but the team (namely Tony Raffaelli and a few others) worked their butts off to help me get a new car and they succeeded. The customer service is great, they really make you feel like you are a personal friend, not just a customer. I highly recommend this dealership!
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Reviews: 1

Posted on 11/21/2011

Quick and very nice service
My husband and I went here looking for a Jeep. We walked around and found the one we were interested in from an online car site. We were looking for a specific salesperson, yet he was busy and we were directed to the sales floor manager, Tony. He was super friendly and knew what he was talking about with the details of the Jeep. We took it for a test drive and loved it! We spent a little over 3 hours at the dealership. I find that pretty good. We dealt with the financial department as quick as possible. Tony also was able to help us get in contact with an insurance company, which I think is rare on a Sunday, and get all set up with one! The Chevrolet building is very nice and clean. Very welcoming. I would very much recommend going to this dealership and even more so talking to Tony, the floor manager because he prides himself with the information he is able to provide on the vehicles! Lastly, my husband is in the military and Tony and the dealership were able to give a decent discount on the car and services just as a thanks.
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