I've used Hats on us before and received a lot of compliments for my first hat. I bought another hat and they delivered the hat since I needed it the next day. They went above and beyond to make sure I received my hat on time. I love the hats and their services!
Posted: 7/24/2010 • Link to this review
I reviewed the the entire website and the selection of hats were great. I purchased 2 hats and received a discount on the second hat. I called to verify my order and possibly add a hat for my father. They changed my order adding the hat and shipped it to my father arriving before Father's Day. Now that's customer service with a great selection. Thanks Hats On Us.
Posted: 6/22/2009 • Link to this review
I found a hat that I liked and at hatsonus.com and received it right on time but the size was wrong. I was able to exchange it without hassle. Speaking to a live person not located in another country was refreshing and an added plus.
Posted: 6/13/2009 • Link to this review
First I like to say is customer service is important to me. I like the fact that you can speak to a live person. And because everything else doesn't matter if you can't get thru or have someone follow thru.I got a great hat with a lot of compliments. Price was competitive too.
Posted: 6/11/2009 • Last edited: 6/22/2009 • Link to this review