DO NOT BE FOOLED FUTURE CUSTOMERS. This place is rotten and run by a woman without any comprehension on how a real business should run. Donna Hawkinson (wife and owner) - whom I worked with came across as very pushy, conceded, and is a slave driver to her workers. It was her way or no way. Hellooo I am the customer. She provided us with several drawings that had absolutely no detail on what we originally discussed. Rob on the other hand was very courteous and apologetic. In fact he was the one who created the drawings not her as per her specs not mine! I am very disgusted with this place. Family oriented, not one bit. Customer service - not provided by owners. Lacking, lacking, lacking. AVOID THIS PLACE!
Posted: 2/02/2010 • Link to this review
My Name is Donna Hawkinson, I am writing this regarding BellaPrincess review. That review is written by an X Employee that was fired from Hawkinson tile. They wrote this same review on every website they could find, I have been able to have all of them removed except for Kudzu. I find this to be Shameful when you work so hard to make customer service your goal in business and we can be bullied by an X employee....and THEN Kudzu will not do the right thing and remove it. Please give Hawkinson tile a try, we have been in business for 28years, we value every customer,. Thank you and my apologies for this mess.
Posted: 8/22/2008 • Last edited: 4/14/2012 • Link to this review