Benjamin was a pleasure to work with for a water heater install I had done recently. Very professional and addressed all of my concerns. A+ for service and cleanliness during and after the job was complete. The County inspector complimented Benjamin's install during his inspection of the installation. Head's Plumbing will definitely get the call from me for any future needs or repair work. It's always good to know of a reliable company like Head's Plumbing if something ever needs repaired, replaced or installed.
Posted: 2/10/2016 • Link to this review
They showed on time, were very professional, and did an amazing job. Will be using them for my bath remodel.
Posted: 10/24/2014 • Last edited: 2/12/2016 • Link to this review
We take pride in offering top-notch, quality service to our customers. We welcome you to our plumbing family and we look forward to helping you get one step closer to the bathroom of your dreams.
I have used Head's plumbing on several occasions in a residence and in a business and have not been disappointed once. All of the work was done to my satisfaction. They are knowledgeable, show up on the day committed and prices are competitive with other plumbers.
Posted: 10/22/2014 • Last edited: 2/12/2016 • Link to this review
Thank you for being a repeat customer with Head's Plumbing Sales & Service, Inc. We take pride in our work and value your feedback. Thank you again for allowing us to service your home and business.
Head's Plumbing was referred to me by a friend. They came out a fixed my problem in 1 1/2 hrs maxed. Very knowledgeable!
Posted: 7/09/2014 • Link to this review
Thank you for being a customer of Head's Plumbing Sales & Service, Inc. We welcome you to our plumbing family.
My water heater decided to start flooding my basement and I needed a new one fast. I called Head's Plumbing to help me out. They were able to make it the next day which was fantastic considering I called them at the end of the day. The guys that came out did a great job and were very professional. They not did a great job installing the water heater but were also cleaned up after themselves. Overall they exceeded my expectations and did it in a timely manner. It's been 2 months and the new water heater is humming along without a problem.
Posted: 6/09/2014 • Link to this review
Friendly in nature, but the quotes given were not received in writing before services. Later, they could not recall the given quotes after the work was performed. A new bath faucet leaked when installed. They said it was of poor quality. (Looks the same as one on home page) Replacement ordered online, which is a Special Order Item from Home Depot and Lowe's. Ironically, the new commode from Lowe's leaked when installed. They repaired with simple fittings. Was never aware of final cost until the end. We paid nearly twice as much for the re-dos. Just get written quotes or estimates upfront, in writing. If they say can't do until see your fixtures, etc. insist on written estimate. Also, get a guarantee on workmanship.
Posted: 12/15/2013 • Link to this review
We can only hold our quotes for a period of 30 days after that another quote will need to be given due to the change in material costs. After quote is accepted we convert it to an invoice. Large jobs require a deposit down and balance due once the job is complete. Change orders can add up quickly and be very costly. All our labor comes with a one year warranty. We can not warranty customer supplied fixtures, we can only warrant our labor. When shopping for plumbing fixtures online its best to buy from reputable dealer, there are a lot of knock off brands in plumbing.
I had hot water pouring from an outside pipe, and had not a clue why. Odari Head identified the issue and fixed it and a few others in minimal time. Awesome service in a timely manner.
Posted: 7/22/2013 • Link to this review
Awesome, Mr. Head and his staff were polite and offered excellent customer service I was very impressed, They had the problem with my water heater repaired in less than 15 minutes. They cleaned up the area before leaving and the pricing was very reasonable.
Posted: 3/12/2013 • Link to this review
I was so relieved and completely satisfied with this company. I started my search early this morning. I found them on the Kudzu site. I pulled up the company website and asked for a quote for my repairs. Within 20mins. from my email request, I received a call from a professional, courteous gentleman. He told me he could do the job for a great price and would be at my house within the next hour. Mr. Head arrived promptly, courteous and ready. He also gave me a fair discount after I haggled a little :). The entire job was completed within an hour. I was happy, satisfied and relieved from a service that I had through Kudzu without a recommendation. Please consider me as a reference. This company gets the job done and is totally ON point!!! Thanks again!
Posted: 5/04/2012 • Link to this review
I had an appointment with Mr. Head yesterday at 4 p.m. not only did he not show but he never called. I have a hard time believing previous comments about this business are actually true. I chose this company because of the positive reviews. I will never trust reviews on-line again.
Posted: 12/01/2011 • Link to this review
Gooddeals, he pulled the tech. phone records and it shows that you guys spoke on several times. The last call was around 2:30 and you stated that another plumber was coming out and you would call us if our services were needed. The tech. didn't hear back from you, so he continued with another call. We always call our customers 30-45 minutes before we come out to confirm appointments. With gas prices being so high, it can get costly going out to jobs without confirmation from the customer 30-45 minutes prior. We will be glad to come out and take a look at your work, if you are still in need of assistance with your plumbing problems. Thank you.
I was very pleased with the efficiency and commitment to get the job done and to get it done well. They were courteous and trustworthy. I recommend Head's Plumbing Sales and Service.
Posted: 8/26/2011 • Link to this review
We use Bio-Clean products to keep your drains clean without harsh chemicals. Completely safe for your pipes, children and pets.