Everyone at this office is wonderful. A very kind, honest, and caring group of people. I have taken my pets to both Dr. Golden and Dr. Jackson and have had great experiences with them. They do not do... any unnecessary tests which I appreciate, but at the same time are thorough and clear. It is clear to me that they offer the best care to my dog every time.VIEW MORE »VIEW LESS »
Dr. Golden had a great bed-side manner but long story short...3rd week battling Parvo. Went to a new Vet and he couldn't believe the lack of care that was provided. Our puppy lost 15% of his body... weight in 2 days and it was shrugged off here. They wouldn't even double check his weight when I asked multiple times. I took him the next morning to my new vet. He was hospitalized immediately and stayed for 5 days. His 5 day stay was $50 less than his 24 hour stay here. My new vet also had a Dr there from 7am-10pm.VIEW MORE »VIEW LESS »
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Everyone at this office is wonderful. A very kind, honest, and caring group of people. I have taken my pets to both Dr. Golden and Dr. Jackson and have had great experiences with them. They do not do any unnecessary tests which I appreciate, but at the same time are thorough and clear. It is clear to me that they offer the best care to my dog every time.
Dr. Golden had a great bed-side manner but long story short...3rd week battling Parvo. Went to a new Vet and he couldn't believe the lack of care that was provided. Our puppy lost 15% of his body weight in 2 days and it was shrugged off here. They wouldn't even double check his weight when I asked multiple times. I took him the next morning to my new vet. He was hospitalized immediately and stayed for 5 days. His 5 day stay was $50 less than his 24 hour stay here. My new vet also had a Dr there from 7am-10pm.
Dr. Jackson treated my small dog for heart worms, which can potentially be life threatening. He successfully treated my dog with none of the complications one fears; he was extremely caring and compassionate. We bring all three of our dogs to Dr. Jackson and live south of Atlanta. He and his staff are more than worth the trip! Definitely recommend him to any who want quality care for your animals.
I have been very happy with everyone at the Heart of Suwanee Animal Hospital. The Doctor is friendly and helpful. He also offers sufficient time to examine your pet and talk with you about what is going on.
Everything you guys have done for my dog has been exceptional. I can't thank you enough for all your great work.
DO NOT take your pet to "Heart of Suwanee animal hospital" My dog and I had the worst experience for his annual vaccination and tests. For some stupid reason they did not allow me to be with my dog and they just took him inside. Soon as my dog happily walked in with the technician and turned the corner in the hall way I hear my dog yelping. I asked the receptionist what was going on and asked her to go check. She lied saying that it wasn't my dog and it was another dog waking up from anesthesia. You think I wouldn't know my dog's voice?? Yelping continued. And I told her to bring my dog back. The technician brought my dog back saying he's already got his vaccinations and tests. I asked again why they didn't allow me back there and what was all that yelping about. She goes, "We don't want your dog to bite you and sue us. And we were just trying to put him up on a scale and put muzzle on him." I told her that my dog is a certified therapy dog and doesn't need restraining. And that the woman waiting behind me went in with her dog. She said she will go in and check. She came back and said "I'm sorry. She shouldn't be inside." From day one we got our dog we taught him to trust and love people. Heart of Suwanee animal hospital screwed that up BIG time. People who doesn't care for animals and don't know how to handle them shouldn't be running a vet. Period.
I scheduled a pet dental cleaning for $98. When I brought in my pet, the fee was now $355. After going thru the invoice, the amount came to $123. There was a lot of up selling of items that was not needed If the fee is to be more than the advertised price, then that should be told as it is scheduled. I then scheduled a pet grooming only to be told that a heart worm test is needed. This was just done in December 2012 but was told it was needed again. Went to another animal hospital and another test was not needed. Will not be returning due to the hidden fees.
I moved to the area earlier this year and with 3 dogs, finding a vet was a priorty. Heart of Suwanee was recommended to me by a coworker and they have been great to work with. Over the Thanksgiving weekend we had our first emergency and luckily they were open on Saturday morning. They were able to see my dog right away without making an appointment or having to pay the huge fees of an emergency vet. My dog lost part of an ear and Dr. Golden gave us several options (one of which was do nothing other than antibiotics), but we chose to have it stitched up. I felt no pressure either way, but chose the stitches in case my other dogs got rowdy with her and I didn't want it to start bleeding again. Now almost 2 weeks later, her ear healed great with no infection and the price was better than I thought it was going to be. I've seen some bad reviews on this website for Heart of Suwanee, so I felt compelled share my good experiences with them. The staff has always been very friendly when we've been in and I feel good trusting the health of my dogs to them.
I will not be taking my dogs back to this vet ever again. I have gone there several times with both of my dogs over the past year hoping that it would get better, but it didn't. They have good prices on vaccines and spay/neutering, but I guess you get what you pay for. My last experience with them was awful. They failed to inform me of so many things which then limited my decision making on the treatment of my dog and resulted in a big mess. If I had known the proper information prior to the treatment then I could have made a much better decision on the treatment of my dog. I am very unhappy with how I was treated and how my dog was treated and will never be going back. If you do take your pets here, just be sure to ask a lot of questions and make sure you're well informed.
Love Dr. Golden! My 3 year old bichon has had a skin disorder since she was a puppy that not even GVS could treat. While we were out of town my sister who was watching our dog had a huge breakout and took her to see Dr. Golden for the first time since it was close to her home. Without seeing any of our dog's previous medical history she immediately knew what her conditions were and provided the EXACT treatment she needed. The condition our dog has is incurable; however, our dog has is as happy as ever and life can go on without agony! After 3 years of searching for a veterinarian we gladly drive from Roswell to Suwanee to see Dr. Golden! Every staff member we have encountered has been friendly too and we really appreciate that!
Like other posters, I used to split my veterinary business among two vets in Suwanee. I have made the switch to Heart of Suwanee. I feel valued as a client at Heart of Suwanee, and I really feel like I get my money's worth when I take my two dogs in. Both Drs. Golden and Jackson have spent so much time with me when my pets have had problems. It's not just a 3-minute visit. They actually listen to you, consider what you have to say and work with you to come up with a plan. And, I've never had a problem talking with them on the phone, either. The staff--from the front desk to the registered veterinary technicians (not just vet techs, there is a difference)--is fantastic. Look, there's a reason other animal hospitals run coupons for free office visits. It's because you get what you pay for. We'll go to Heart of Suwanee for now.
I split my business between several veterinarians in Suwanee. I use this location because it is convenient to where I stay and they have cheap prices on vaccines(without exam) and spays&Nueters. I have a rescue organization and have the need for lots of cheap vetting. I have had so many bad experiences here I cannot believe I keep going back. They change their name and their staff frequently so I think maybe this time their has to be a better outcome. I have had vaccine reactions on several occassions. My dogs have continued to have worms even after several rounds of deworming. I don't think they give my dogs the right stuff. The vets here have never been very good at diagnosing skin conditions. The last time I went there I got a great price on a dog spay, but the stitches came undone and my dogs guts were showing. I was able to fix it with some super glue, but the scar line is hideous. If you want a good deal on a spay try the Georgia SPCA on Buford Hwy. They are not as convenient to use, but for the same price you will get a better result. There are 2 other vets in Suwanee that are a little pricier, but there medicine is much better. One is CrossRoads on PIB and the other is Suwanee Animal Hospital on Buford Hwy. There is also a house call vet that I heard was good. There is much more to say, but I hope this helps anybody looking for good/cheap pet medicine in Suwanee.
We're starting to feel a little like Herman Cain Here ! There are several issues I have with this review. First, we have no idea who this client is. If I had a problem of this nature with a service provider I believe I would have discussed the issues with them and come to a resolution. This person did not. Second,does anyone really believe super glue would hold the dogs' "guts" in when supposedly the stitches did not! We are very proud of our modern state of the art surgical facility and the highest quality surgical services we provide! We have lowered our spay/neuter and vaccination fees in order to help people care for their pets when they might not otherwise be able to do so. If this ruffles the feathers of "other" veterinarians in the area then so be it! But let me point out that "malicious intent" to intentially harm someones credibility is a serious issue and should not be taken lightly!!We at Heart of Suwanee are very proud of what we have accomplished and feel that reviews sush as this are not based in fact and may in fact be an attempt to discredit us. We invite anyone to come tour our facility and speak with any of our doctors and make a decision for yourself. Thank you, Robert W.Hall, D.V.M. owner HOSAH
We were referred to Dr. Jackson because our dog unfortunantly had heartworms. It was very devasting to hear because you rarely hear about dogs pulling through something like that. We went to Dr. Jackson & he was able to put our minds at ease. He made us very aware of the risks and precautions we would have to take during her recovery, while at the same time making us very confident that he would take great care of her. We still have our dog today because of him, and could not be more grateful!
My neighbor recommended Heart of Suwanee Animal Hospital when I was looking for a place to board my 9 mos. old Springer Spaniel. We left him for four days and it was so nice that we could pick him up on Sunday! He was happy and well and did not pick up any bad habits. Thank you so much for your caring and clean facility!!! We will back!!
I can't thank them enough for all the help and care they gave to Lucy (our Dachshund of 16 years) during her battle with cancer. They help us sustain a quality life for Lucy during the last days. They have a genuine concern to help in any way they can.