When reading the other reviews keep in mind that Heartland Associates and Heartland Property Management are TWO DIFFERENT companies. They are located on the same street and easy to confuse. My experience with the company has been ok...they are a bit "old school" and don't think of things the way a young busy family would. I wish they were more forward thinking in scheduling HOA meetings and hassles such as key card pick ups and gate codes. We don't rent from them but they manage our HOA. Nice enough and economical. Not bad but could be better.
Posted: 1/25/2010 • Link to this review
If you ever see "Heartland Property Management" on a listing while looking for a rental, KEEP ON LOOKING....!!! Promised we would have a lawn when we signed the lease. Hired some dude from outside of Home Depot and had him mill the dirt and weeds and plant grass seed. They then instructed us to water it twice daily (mind you, WE paid for the water!!) Because the "professional" milled the weeds but didnt destroy them, and also never rolled the dirt to compact it, we lost all the grass seeds when we watered and ended up with a front yard full of dirt and 100 times more crab grass. And that was just ONE problem. We had leaky plumbing, which we PAID to fix because the owner was not responsive. We had to buy all of our own blinds for the windows because apparently, that was not a living necessity, it was a luxury. We had to pay to have someone come and spray for black widows, because "we must have been careless and left the doors open for them to keep coming in". The "fridge" that came with the unit DIED the 3rd week he was in the place. They refused to replace it saying we must have broken it. The owner was lame, but the property management was EVEN LAMER by not enforcing landlord/tenant laws and NEVER RETURNING PHONE CALLS. That is, until you send a threatening letter. Then they jump to call you only to tell you their "hands are tied". Stay far far away from conducting any business with this seriously unprofessional and disorganized property management!
Posted: 8/05/2008 • Link to this review
Heartland Associates is a full service Property Management. I have used them for many years and would not think of anyone else managing my properties. Tenents are screened so there is only the best people living on my properties. Care is taken to keep everything in excellent shape. they are great
Posted: 7/14/2008 • Link to this review