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Helene's Property Place

(509) 338-9008 helenespropertyplace.com

225 NE Olsen StPullman, WA 99163 map it »

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Reviews

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Run for your life!, 5/06/2010

This woman is a nightmare! This business is un professional, manipulative, and dishonest. Do NOT make the mistake that I did and get locked into a con...


Run for your life!!, 5/06/2010

Unprofessional, manipulative, dishonest, defensive and argumentative. Their lack of customer service or concern for their reputation is appalling! The first comment on their voice mail is ?If you... are locked out of your unit . . . CALL A LOCKSMITH!!? That should give a clear idea from the start as to their level of property management they provide. While this was not one of my issues, getting a straight answer out of anyone in that office is impossible. I have had 6 contacts with them and every one has been a rude encounter. Their lack of manners and professionalism is embarrassing. Don?t make the same mistake we did by signing a contract with them. Yes, we really, really wanted the property but had we known the grief, lying and deceit we would be subject to, we would have backed out of the contract. I actually tried, but was told it was too late since one room mate had already paid a portion of the deposit. It is safe to assume that efforts on our part to maintain a level of decorum will not aid us when the time comes to get our deposit back next year. For such a terribly busy office (They do manage more than just us!) they all finger point to someone else in their office when there is blame to be placed. The details of our experience with them are mutil layered and infuriating. Suffice it to say, we tried to be diplomatic and it was a lost cause. AVOID this black widow ?s nest at all costs!!!

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Reviews

Guest G.

Run for your life!

This woman is a nightmare! This business is un professional, manipulative, and dishonest. Do NOT make the mistake that I did and get locked into a con...

  • Overall
  • Quality
  • Service
  • Value

by flowerpaint at Citysearch

Run for your life!!

Unprofessional, manipulative, dishonest, defensive and argumentative. Their lack of customer service or concern for their reputation is appalling! The first comment on their voice mail is ?If you are locked out of your unit . . . CALL A LOCKSMITH!!? That should give a clear idea from the start as to their level of property management they provide. While this was not one of my issues, getting a straight answer out of anyone in that office is impossible. I have had 6 contacts with them and every one has been a rude encounter. Their lack of manners and professionalism is embarrassing. Don?t make the same mistake we did by signing a contract with them. Yes, we really, really wanted the property but had we known the grief, lying and deceit we would be subject to, we would have backed out of the contract. I actually tried, but was told it was too late since one room mate had already paid a portion of the deposit. It is safe to assume that efforts on our part to maintain a level of decorum will not aid us when the time comes to get our deposit back next year. For such a terribly busy office (They do manage more than just us!) they all finger point to someone else in their office when there is blame to be placed. The details of our experience with them are mutil layered and infuriating. Suffice it to say, we tried to be diplomatic and it was a lost cause. AVOID this black widow ?s nest at all costs!!!

  • Overall
  • Quality
  • Service
  • Value