Hemphill's has an outstanding selection of rugs and carpets. Staff was friendly and hugely helpful. Personal attention given to needs and in fact delivered one of the rugs we ordered in person! Installation crew was polite, efficient, and knew what they were doing. All in all, a most positive experience.
Posted: 6/21/2012 • Link to this review
Hemphill's is the best in town for service and quality at very competitive prices. Brett and his staff provide amazing customer service that is second to none. We have purchased from Hemphill's three different times and each have been great experiences. Communication and customer service are superb. Scheduling is very accomodating and the installation crew is very meticulous and professional. Our last job was a difficult installation on stairs and the installation team did an amazing job. Hemphill's is the best place for flooring and rugs!
Posted: 6/17/2012 • Link to this review
Brett and Michelle were wonderful. Their expertise was invaluable in selecting the best products for my home. Their flexibility in scheduling was appreciated and most importantly, their crews were fantastic--professional, meticulous and courteous! I definitely recommend Hemphill's!
Posted: 6/16/2012 • Link to this review
Hemphill's is the best. Huge selection, fair prices, and service that is second to none. Brett is the best to deal with and is very knowledgable. We've been going to Hemphill's for 10+ years and wouldn't go anywhere else.
Posted: 4/04/2012 • Link to this review
Whether it be the friendly and helpful voice on the other end of your first phone inquiry or the finishing touches on a large job, Hemphill's gets a five star rating. No detail is overlooked. Each and every client receives expert, attentive service. As a Certified Interior Designer, Hemphill's is my go-to source for rugs, carpets and flooring.
Posted: 11/25/2011 • Link to this review
As an interior designer I can only be as good as the companies I am working with. It is very important to me to provide my clients with the best available products on the market. Hemphill Rugs & Carpet has been always a 100% reliable and a pleasure to work with. Their products, service and honesty are beyond expectation. After years working with them, I had nothing but satisfied clients. An A + for Hemphill Rugs & Carpet.
Posted: 11/11/2011 • Link to this review
We visited Hemphill, located THE rug we wanted, but needed 2. Within 2 hours, Hemphill advised they had located another rug for us and had it shipped, along with needed pads. Hemphills have a complete range of products for any location. Ours was one of those difficult to fill order; they did it! Thompsons
Posted: 11/09/2011 • Link to this review
Hemphill's Rugs & Carpets just finished a carpet installation in my home and I am beyond thrilled with the outcome. The entire process, actually! Every single member of the Hemphill team...from the first time I met with Brett (Hemphill) until the last installer left my home...was helpful, courteous, and professional. The customer service was top-notch. The installation was flawless. And my carpet looks absolutely beautiful. I highly recommend Hemphill's!
Posted: 9/29/2011 • Link to this review
We recently completed a major remodel and Hemphills installed wood, carpet, as well as Jute, and Brett Hemphill deserves much credit for a perfect outcome. His price quote, install, timing and follow-up have made us true believers in his store. We highly recommend him for all flooring.
Posted: 9/25/2011 • Link to this review
The installation went well and the guys did a great job. I'm very happy with the way it turned out and I appreciate how you kept me informed on a daily basis about the delays. I would definitely recommend you and would use you again. Thank you,
Posted: 8/01/2011 • Last edited: 8/02/2011 • Link to this review
Hemphill's is a great choice for carpet, wide sleection and very, very competive pricing. Unbelieveable customer service, after just having new carpet installed, they was an accident. Hemphill's was able to send a crew out the same day and replace the damage, with backup for my contractor.
Posted: 7/28/2011 • Last edited: 8/02/2011 • Link to this review
I was amazed with the selection offered by Hemphill's. They offer all of the top brands plus some that I have never heard of. My neighbor purchased a Richard Marshall custom wood floor from them and raved about the service. I was impressed by the selection of wool carpet and the many options of area rugs - both stock and custom.
Posted: 9/22/2008 • Last edited: 8/02/2011 • Link to this review