Sometimes the sign of great work is the sign that no work has been done at all. That statement is true of body shops - you don't want to see any signs of their work and that is true of Henderson. And no one wants to leave their baby with just any guy with a spray gun. I was recently in the position of needing a repair shop when a kind (sarcasm) driver graciously (sarcasm, again) left a half-dollar size ding in my door as a parting gift. In addition, my child left his mark with a 3-inch scratch on my other door. I took the car to Henderson and the PDR technician made the dent completely disappear. Not only that, but they offered to touch up the scratch at no extra charge. I was in and out for $75 and everyone was extraordinarily friendly and courteous. I can't ask for more and if I'm ever unlucky enough to need significant collision repair, I know exactly where I'll take my car.
Posted: 6/17/2014 • Link to this review
I wouldn't have believed it if it hadn't happened to me. When other body shops told me that a part had to be completely replaced, to the tune of $450.00, I got it fixed at Henderson for less than $50.00. Ricky actually took the time to look closely at the damage and discovered that the part could be safely re-attached rather than replaced. When I told him what other body shops had quoted me, he told me that he thinks of how he would want people to treat his mother and that he couldn't sleep at night if he wasn't completely honest with his customers. If I'm ever in an accident again, I know that I won't have to bother with getting other estimates. Henderson Collision will fix my car promptly & reliably, and will treat me fairly.
Posted: 4/12/2007 • Last edited: 1/02/2008 • Link to this review