Heritage Fence Inc.

(678) 994-4216 www.heritagefenceinc.com... »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Douglas/Paulding County
  • Douglasville
  • Gwinnett County
  • Kennesaw
  • Marietta
  • Roswell
  • Sandy Springs
  • Smyrna
  • Woodstock

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

Reviews

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Very Dissapointed, 8/26/2013

I hate to be the one to write bad things about a small business, but at the same time I feel I need to be atleast share my expirience. Im not sure if Jeff is just too busy to run his business... effectivley or if he is having money management issues, but for someone who has done work for us in the past and did it so well, it was a complete 180 this time. Poorly managed, did not even come close to happening in the promised time frame, misled on 3 different issues, two of which had to do with payment which really inconvienenced us financially. The whole experience was uncomfortable and the job was not even done properly at the end and never corrected despite requests to Jeff to come fix. We ended up fixing the problems ourselves, which for the amount of money we gave him, we felt was very unfair. It was an extremley stressful situation that went on for 2 months and as friendly/personable as Jeff is, his business management really needs some work. He may have done past projects for us with great outcomes, but this one was enough to say no more.

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Still not finished, 8/28/2011

I expected to write a positive review given the start of our fence project - Jeff was the first to arrive to quote the work and did a great job of helping us think through our options for fencing and... decking. It took a little while to get the team out here to install the fence, but the quality of the work was a good value for the money - at least once we got the crew to fix a few leaning posts. Unfortunately, that's when the service level fell apart. We had a small addition added to our deck that I assumed would be painted (Jeff asked "would you like us to repaint your whole deck so that the new paint matches the old?" and I said yes), but we seemed to have a misunderstanding on that one. SO, I agreed to pay for all materials and labor and Jeff would forego a profit margin on this final piece of work (only about 1/10th of the overall project, which was > $4K.) That was in April, more than 4 months ago. After numerous calls and emails (many of which he has ignored), I still can't get him out here to finish the project. We're left with a very messy looking raw wood addition that doesn't match the rest of our house at all. If you do end up using Heritage Fence, make sure not to pay until they're truly finished with the work or you'll never have a completed project.

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Displaying 1-15 of 57

Reviews

Ny10jets80

Reviews: 2

Very Dissapointed

I hate to be the one to write bad things about a small business, but at the same time I feel I need to be atleast share my expirience. Im not sure if Jeff is just too busy to run his business effectivley or if he is having money management issues, but for someone who has done work for us in the past and did it so well, it was a complete 180 this time. Poorly managed, did not even come close to happening in the promised time frame, misled on 3 different issues, two of which had to do with payment which really inconvienenced us financially. The whole experience was uncomfortable and the job was not even done properly at the end and never corrected despite requests to Jeff to come fix. We ended up fixing the problems ourselves, which for the amount of money we gave him, we felt was very unfair. It was an extremley stressful situation that went on for 2 months and as friendly/personable as Jeff is, his business management really needs some work. He may have done past projects for us with great outcomes, but this one was enough to say no more.

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AliRenae

Reviews: 1

Still not finished

I expected to write a positive review given the start of our fence project - Jeff was the first to arrive to quote the work and did a great job of helping us think through our options for fencing and decking. It took a little while to get the team out here to install the fence, but the quality of the work was a good value for the money - at least once we got the crew to fix a few leaning posts. Unfortunately, that's when the service level fell apart. We had a small addition added to our deck that I assumed would be painted (Jeff asked "would you like us to repaint your whole deck so that the new paint matches the old?" and I said yes), but we seemed to have a misunderstanding on that one. SO, I agreed to pay for all materials and labor and Jeff would forego a profit margin on this final piece of work (only about 1/10th of the overall project, which was > $4K.) That was in April, more than 4 months ago. After numerous calls and emails (many of which he has ignored), I still can't get him out here to finish the project. We're left with a very messy looking raw wood addition that doesn't match the rest of our house at all. If you do end up using Heritage Fence, make sure not to pay until they're truly finished with the work or you'll never have a completed project.

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cwhall

Reviews: 3

Fantastic Job!!

Jeff and his team were fantastic. They showed up exactly when they said they would, they worked all day, until close to sun down, they cleaned up all the debris and in the end, the fence was exactly what I had envisioned. Jeff was personally on hand the first morning to make sure his team and I were on the same page . One of the best experiences I have ever had with a contractor. I would highly recommend Heritage Fence.

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BusyHomeowner

Reviews: 1

FIRST RATE JOB !!!!!

Over the years we have hired contractors for all different kinds of projects. This was the FIRST time we didn't have to redo the work. Our old fence needed to be replaced but the idea of attempting another project was stressful for us. Jeff was very patient, always there to answer our questions and genuinely wanted us to be happy with the end product. He and his crew did an outstanding job. They left the property in great shape and never complained about all of the poison ivy they had to battle. They offered a quality fence at a fair price. When we are ready to redo our deck, he will be the first one we call. GREAT JOB!!

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tmcwhirt

Reviews: 1

Thanks for making it possible....

After alot of disouragement fence shopping, thanks to an abundance of ingenuity on the part of Jeff and his team I was able to get a beautiful fence for the kids and dogs, one nicer than I ever thought I could afford. Thanks Jeff for all you did for us! And most of all, thanks for the beautiful custom made gates! A wonderful surprise to top it all off. I highly recommend Heritage Fence!

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PickyHomeowner1

Reviews: 7

Great customer service and beautiful fence!

Heritage Fence constructed a large 6' dogeared cedar shadowbox fence on our hilly and partly wooded property. Jeff was very patient with my EXTREME attention to detail and asking many, many questions. He spoke respectfully and was thorough in his explanations, unlike some other fence company estimators I met with. He was very willing to accommodate my desire to cut as few plants as possible on my property. Ramon and his crew did a great job on the fence itself and respected my wishes about the plants and trees. They seemed to truly want the job done well and to my satisfaction; they did not act like they were just doing their job to get it done. It looks beautiful! Jeff went above and beyond what I expected in terms of customer service. I definitely recommend Heritage Fence.

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TMHOPTRO

Reviews: 1

Best Customer Service and Top Quality

Submitted a request for an estimate online, within 48hrs the owner called. I wasn't ready for a fence when they did the free estimate and said I needed about 3 months. Never hassled to do it soon or anything, about 3 months later I get a call asking if i'm still interested. I was and I signed a contract. They installed a 6' privacy fence with a double gate in 3 days. I was very satisfied with the work and price, I'll probably have them do my deck too.

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rrrhayes

Reviews: 2

Fence before Christmas

Very accommodating even during the holidays! The fence looks great, and we now have the perfect place for our family's Christmas present...a PUPPY!

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TPorterRN

Reviews: 9

Fence looks great!

I had Heritage Fencing build a capped privacy fence with two gates and they did a great job for a reasonable price. Customer service was excellent, as they kept in contact with me throughout the entire process. I will have them come back out when it warms up a bit to stain the fence.

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WestCobbResident

Reviews: 1

WestCobbResident

Jeff and his crew installed 300 ft of split rail fence and constructed four custom gates. We were very satisfied with the quality and workmanship and recommend Heritage fence.

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Mariuszw

Reviews: 2

Good Looking Fence

Jeff and his guys installed approximately 300 foot long fence at my new house in Sep 2010. The quality of fence and material (pine)are superb. I would recommend Heritage Fence Inc to any friend.

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CountryCove_HOA

Reviews: 1

Fence around a neighborhood pool (HOA)

We originally wanted an aluminum fence. After discovering a supplier problem we agreed to change to steel. The installation quality is almost perfect. The entrance gate looks odd (crooked). . . otherwise everything else is great. We experienced some uneasy times where we felt communication could have been better, but everything worked out fine.

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smoothrat

Reviews: 1

Great Fence

I am very pleased with the quality of work and professionalism I receive from Heritage Fence. I have used Heritage Fence several times in both commercial and commercial and residential applications. They do a great job and offer great pricing. Heritage's attention to detail was evident from start to finish. I am very happy with my installation!

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2mattw

Reviews: 3

Great Experience With Fence Repair!

I called Heritage at 9:30am to repair a stretch of fence that was damaged in a storm. At 10:45am they were knocking on the door. The crew was very professional and the work was very thorough. I couldn't believe how quickly they were able to come out and do the job. If only I could find a roofer now that was that prompt!

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shuffie

Reviews: 1

Beyond Expectation

Jeff was easy to work with and to get a hold of if I had questions. His prices are amazing. His crew, Cliff and Verlin, are meticulous, efficient and curtious - they went above and beyond.... THANK YOU for our awesome fence !!!!!

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