TERRIBLE! Unfortunately, I had a very frustrating experience with Heritage Home Maintenance. I contacted John Ingram to do some roof repairs on my home. Upon receiving a quote I requested a few... additional repairs. John agreed and told me he would revise the quote and begin the roof work the following week. He NEVER SHOWED UP to do the work, no call, nothing. I called him to find out what happened and John told me the job was too little money to be worth his time. I contacted another roofing company and they completed the job the next day for cheaper than the quote I received from Heritage Home Maintenance. NOT PROFESSIONAL, VERY UNRELIABLE.VIEW MORE »VIEW LESS »
Work was done with poor quality, had to watch they every step to make sure repair is done properly. In stead of solving my problem they were trying to prove that I am wrong and it should work that... way. If you care about work quality look somewhere else.VIEW MORE »VIEW LESS »
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TERRIBLE! Unfortunately, I had a very frustrating experience with Heritage Home Maintenance. I contacted John Ingram to do some roof repairs on my home. Upon receiving a quote I requested a few additional repairs. John agreed and told me he would revise the quote and begin the roof work the following week. He NEVER SHOWED UP to do the work, no call, nothing. I called him to find out what happened and John told me the job was too little money to be worth his time. I contacted another roofing company and they completed the job the next day for cheaper than the quote I received from Heritage Home Maintenance. NOT PROFESSIONAL, VERY UNRELIABLE.
Work was done with poor quality, had to watch they every step to make sure repair is done properly. In stead of solving my problem they were trying to prove that I am wrong and it should work that way. If you care about work quality look somewhere else.
Posted on Citysearch on: 3/9/2012
I called John came out gave me a price and did job a couple days later great job done finished on time and on price. Thank You!!\r\rVincent Nestor \rowner Nestors Sprinklers & Lighting\rJohnc Creek,Ga\r770-410-9356
Posted on Citysearch on: 11/2/2011
High quality work at reasonable rates. No unexpected costs or quality issues. Also very reliable on schedule of jobs. Crew leaves property clean with no cigarette butts about. I will be using John for future upgrades and will recommend Heritage Home Maint. to friends and neighbors.
Posted on Citysearch on: 11/1/2011
John, the main contractor, was very easy to talk with. He understood exactly what I needed done and noticed a few other problems that could be fixed inexpesnively while the crew was here.The crew was very respectful of the occupants and the pets around the house.The work was done quickly and professionally. All of the paint work matched. The roof repair is practically invisible.The cleanup was done completely. It was like they were never here.Thanks John!
Posted on Citysearch on: 10/20/2011
John and his crew did a AWESOME job on removing and replacing my Hardiplank and painting my house. My house looks new again. Crew was always on time, friendly and they did a great job. I will give them a call when I need anything done. John is a local business man in Cumming, GA and that is great for our community.. :)
Posted on Citysearch on: 10/19/2011
All my business dealing with Heritage Home Maintenance were excellent! John Ingram was very considerate and professional. He explained to me what I was getting and exactly what I was paying for. The whole process was easy and SUPER AFFORDABLE! I will be calling them again soon for my insulation, I know they will do an awesome job!
Posted on Citysearch on: 8/20/2011
Heritage did a fab. job!! All there workers are are friendly and trust worthly.I would suggest them to a friend or family member.Nice paint job on the house,decks,windows.Nice pricing of the work (afordable). I loved it! Im varey pleased with there work couldnt hae done better!
Posted on Citysearch on: 4/25/2010
While painters were working on our Dining Room, they discovered deteriorated wood. We were in a hurry to get it repaired so as not to delay the painters...and Heritage came out the SAME DAY to assess the work and costs. A contract was drawn-up...we signed...and one of their top carpenters was on-site early the next morning! Troy was extremely courteous and professional...care was evident in every detail of his work. NO SUPRISES! We have owned homes for 30 years and have NEVER had better service! We recommend Heritage to everyone who wants quality repairs at a reasonable price.By Jim Murphy - 4/25/2010 - Cumming, GA
Posted on Citysearch on: 3/29/2010
Prior to contacting Home Heritage, we had contacted several different roofing contractors to come out to give us an estimate on replacing our roof. The estimates we received ranged all the way from $4,000 to $9,500. We couldn't understand the huge difference in the prices and all but one of the contractors (Heritage Home) didn't seem to want to take the time to explain their prespective estimates to us. We were leery and stressed out over the whole process.\r\rWe ffinally chose Heritage Home because of their excellent reputation in our area (their referenceswere very impressive). Also, impacting our decision was the fact that their price was fair and the owner, John took the time to explain everything in great detail. I was very greatful to have someone take the time to make us feel comfortable with what could have been a very stressful process. We could not be more pleased with our decision. John was professional and delivered on all his promises. The crew was punctual and took great care to insure the work was done correctly and all the mess was cleaned up afterwards. I would highly recommend this company to anyone and am glad that we found them. Mr. Ingram was delightful to work with and made sure, through repeated follow-ups after his work was completed, that we were satisfied with the work done. I wish more people ran their businesses like HH Maintenance. People in the construction and repair businesses are notorious for taking your money, putting just any laborer on the job, and most could really care less about the quality of their work. I would be glad to talk to anyone who would like to contact me about the work that Heritage Home did for us!
As a repeat customer of Heritage Home Maintenance, I can say that John and his staff always aim to satisfy. When I needed to save money on a project, John went out of his way to help me find what I needed at a great price before doing the installation.
Posted on Citysearch on: 12/13/2008
My experience with Heritage Home Maintenance was extremely frustrating. They made and broke a number of promises, communication was erratic, and the quality of their work was unprofessional. Worst of all, after 8 weeks and four visits, my roof still leaks. I am out of pocket $1,400.00 and my only option now is small claims court. I would not recommend this company to anyone. Owner John Ingram lied to me, blatantly and repeatedly.
They do good work and have okay prices. They will do anything from painting, roof repairs, gutter cleaning, you name it. I have used them several times and will continue to use them.