I wanted to write a note to you about Danielle. She is definitely an absolute asset to your company. I called her this morning concerning a loan we are doing. Our borrower had to have all the condo doc's sent it by today to submit to our lender. If not the seller was not going to give her the extension on her purchase contract. We had try to go through the website but could not get the documents. Danielle was so helpful and so kind. Our job is very stressful but working with people like Danielle makes our job so much easier. It was a pleasure working with her. I just want you to know what a special employee you have.
Posted: 9/09/2015 • Link to this review
Barbara thank you so much for your quick response. I've never had such good customer service from any provider before!!! Makes me feel like there is still hope for our society!
Posted: 8/07/2015 • Link to this review
Thank you once again Jessica. You have really been a breath of fresh air. Thank you for all your follow up and professionalism. Please let me know who I can send a customer satisfaction letter to paying compliments to your level of service and attention to detail.
Posted: 6/24/2015 • Link to this review
I think I'm speaking for the rest of the board members when I say we are so happy to have you on our team and you have helped motivate us to become more proactive.
Posted: 6/04/2015 • Link to this review
This letter serves as my personal reference of Heritage Property Management. My name is Greg Halvorson. I live in the Broadlands Community. Our community is a group of over 200 single family homes. I served on the Architectural Review Committee for two years and served as Vice President for four years.I became active in the community shortly after moving to the community. During the time I was on the board we made the decision to contract with Heritage Management. I can tell you this made a positive change not only on a day to day basis in our community but also the handling of the collections of dues and dealing with past due accounts. We have been contracted with Heritage for over five years. Heritage has been easy to work with, quick to rectify any situation and just generally a very professional organization to be associated with.
Posted: 5/28/2014 • Link to this review
Sandy Decker filled in for Sharon Silver as our Portfolio Manager while Sharon had her back operation and recovered. I, and the entire board of Dunwoody Chace, want you to know how much we appreciated having Sandy step in and do a very good job for us.Sandy is very capable and a quick learner, taking over her new duties so we did not miss a beat, pitching right in so we had only to familiarize her with all our quirks and expectations.
Posted: 4/15/2014 • Link to this review
Good Morning Dawn. We want to say THANK YOU!!!! for all the work that has been done to the tennis courts. The nets are great and the lights. WOW! We have lights again and the new light timers. The timers are a great idea!!!!! Thank you, we appreciate all of your hard work.
Posted: 3/26/2014 • Link to this review
Hi Sharon - Everything was restored beautifully and all involved were highly professional and very pleasant and considerate. I am very happy and grateful that I now have the unit I thought I was purchasing. I thank you, Paul, and your entire team for that.
Posted: 3/25/2014 • Link to this review
I just wanted to applaud your website. I called Lee Alou with some questions about a community he manages and he helped me with the answers, but also directed me to the website. For frequently asked questions, this is great!!! I would have gone to the website first, but the question I had could not have been answered from the website. It's such a help for real estate and mortgage professionals. I really appreciate all the information!
Posted: 3/10/2014 • Link to this review
Morris, Congratulation on your retirement - I hope all the work from Skylar's Mill didn't force an early retirement (Lol). You will be greatly missed. You have been instrumental in giving our community the lift it so desperately needed. Thanks for all the confidence and encouragement, that you instill within our board members, over the past few months. Enjoy your retirement!! Welcome Tarah! We look forward to working with you.
Posted: 3/02/2014 • Link to this review
Just test drove the EDGE. Great administrative tool! I already feel I know more about what's going on and know where to get information when I don't. Thank You!
Posted: 3/02/2014 • Link to this review
2012, 2013, 2014, 2015