It's been over a year since I last been to Dr Herman office, so things may have changed, but my problem with them is I could never get an appointment when I needed it. The only person I could ever get into see was the nurse practitioner, when I really wanted to see a doctor. Dr. Herman himself is nice, but I never really liked dealing with his office staff. My wife has left his practice and found another. I have not seen a doctor since she left and on the fence about ever returning.
Posted: 2/11/2011 • Link to this review
Stating that this practice is horrible would be too kind! Office staff is very incompetent and rude. I was confirmed by phone for an appointment and showed up for that appointment to only find I was not listed. Apparently I was deleted and someone was rescheduled in my spot. I was told I had to wait two weeks for the next available appointment. Staff lied twice about calling my prescriptions to the pharmacy. The pharmacy even have their own complaints of this doctors office. Dr. Herman himself seemed to be good doctor but there seems to be something up with him. Seems too disorganized and not focused on me during the appointment. He was slurring some of his words as if he was tired. I am leaving this practice immediately and finding another physician. I open over this!
Posted: 12/17/2009 • Last edited: 6/08/2010 • Link to this review
After seeing Dr Herman for a number of years his practice needs help. While he is a decent MD, the communications from his staff and the ease of making an appointment deserve a negative * rating. His staff reminds me of dealing with the helpful agents at the airport. Hopefully he wakes up and corrects these problems.
Posted: 12/10/2009 • Last edited: 6/08/2010 • Link to this review
After being a patient a number of years, I'm looking for a new physician. While I like Dr. Herman, I think maybe they have too many patients now. My experience today was very frustrating, reminding me of dealing with a government agency. The office is slow and unresponsive and doesn't appear to care for their patients.
Posted: 12/07/2009 • Last edited: 6/08/2010 • Link to this review
The communication from the medical professionals to the patients is very poor. It takes forever to get a well appointment and they do not listen or show concern. If you wanted to be treated like stupid dirt, then go to this practice.
Posted: 6/29/2009 • Last edited: 6/08/2010 • Link to this review
This physician is great. He's very kind. The office staff is very accommodating. I've never had a problem calling in and getting an appointment last minute. I've seen the PA many times and she's very nice as well.
Posted: 8/07/2007 • Last edited: 6/08/2010 • Link to this review
Medical College Of Georgia School Of Medicine 1994