Hero Septic

4 star rating 9 Reviews

(404) 291-2651(404) 291-2651 View Website »

3755 Dial Mill Road NEConyers, GA 30013

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Business overview

Hours of Operation

  • MON
  • 7:00am
  • 11:45pm
  • TUE
  • 7:00am
  • 11:45pm
  • WED
  • 7:00am
  • 11:45pm
  • THU
  • 7:00am
  • 11:45pm
  • FRI
  • 7:00am
  • 11:45pm
  • SAT
  • 7:00pm
  • 9:00pm
  • SUN

Reviews

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ABSOLUTE JOKE COMPANY, 12/28/2015

The name is the exact opposite of what you would expect. Called in for emergency service, only to be told that the next available service day was 3 days out. I took off work and after a no-show and... no-call on the appointment day, when I called them, they stated it would be another 3 days....6 days of sewage backup in a house is insane.....definitely not "HEROIC"...(now will not answer the phone) .....stay far away from this company...

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Do not trust them, 7/26/2015

We had blue septic came Pump out the tank then it got it back up again a week later. We got Rodney the owner came out to diagnosed the problem. He gave us an estimate and said will be done in... couple day to put in 2 drain box for $2500. They call and demand us to pay a very next day. And said they warranty their work for two year and will sent a receipt throught email. After, one week still didn' t get any reciept. We called several times and request a receipt with decription of their job. Still didn"t get anYthing until now. About less then 3 week the problem got worsted. Call them Again. They problaly saw our phone number and ignored. Finally, They came out and left a mesage and said that wasn"t their problem. We call again and again. No answer. DO NOT trust them. They came out quick to get your money. But, when you have problem. They are no where to be found.

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Displaying 1-9 of 9

Reviews

Hero Septic - Conyers, GA -  RABBIT42

Reviews: 1

ABSOLUTE JOKE COMPANY

The name is the exact opposite of what you would expect. Called in for emergency service, only to be told that the next available service day was 3 days out. I took off work and after a no-show and no-call on the appointment day, when I called them, they stated it would be another 3 days....6 days of sewage backup in a house is insane.....definitely not "HEROIC"...(now will not answer the phone) .....stay far away from this company...

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Hero Septic - Conyers, GA -  Lamileung

Reviews: 1

Do not trust them

We had blue septic came Pump out the tank then it got it back up again a week later. We got Rodney the owner came out to diagnosed the problem. He gave us an estimate and said will be done in couple day to put in 2 drain box for $2500. They call and demand us to pay a very next day. And said they warranty their work for two year and will sent a receipt throught email. After, one week still didn' t get any reciept. We called several times and request a receipt with decription of their job. Still didn"t get anYthing until now. About less then 3 week the problem got worsted. Call them Again. They problaly saw our phone number and ignored. Finally, They came out and left a mesage and said that wasn"t their problem. We call again and again. No answer. DO NOT trust them. They came out quick to get your money. But, when you have problem. They are no where to be found.

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Hero Septic - Conyers, GA -  CowboyRoy

Reviews: 9

Septic zero

Scheduled a week in advance and I called to confirm the several hours before the appointment. An hour after they were supposed to show up, I called and the owner Rod said he would check to see where is guy was at and call back. Nobody showed up or called back. Their website said that they are accredited by the BBB; however, when you check the BBB site, their accreditation has been revoked and they get a big fat F for being a horrible business.

Hero Septic - Conyers, GA -

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Hero Septic - Conyers, GA -  tshodo

Reviews: 10

Excelled Service

Excellent service. Came out same day, repaired bad drain line, did not make a mess of the yard. Did not try and sell me unnecessary products. Thanks!! Great Price!!!

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Hero Septic - Conyers, GA -  MeganMcCray

Reviews: 2

The Best!!!!

I had septic issues start on Thanksgiving Day. I made the mistake of calling the Pink Plumber first, who kept rescheduling my appointment and then when they finally showed up 3 days later. The price was supposed to be $195 but shot up to almost $600 without the guy even looking at anything. I called Hero Septic Sunday morning and left a message for a quote. Within 30 minutes, they called back. They said that they would come out that afternoon within a couple of hours. They showed up an hour and a half later. They pumped my tank for $295, there were no hidden fees. They did exactly what they said they would for the price they quoted! Very friendly and did a fabulous job. I will use them again in the future and refer my neighbors to them! Excellent company!!!!!!!!

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Hero Septic - Conyers, GA -  acsims1

Reviews: 1

Simply the Best

The two young men, Brad and Jake that came to service my septic tank are a credit to the company as well as their parents. Having never owned a house with a septic tank, these young men came in, went to work, didn't mind me asking questions and informed me that my tank was in good condition and didn't need pumping. That speaks volume for the integrity and honesty of this company. They could have easily easily sold me a bill of goods since I didn't have any knowledge of septic tanks. They made me wish that I had more houses that had septic tanks, so I could call them. Price was what they quoted me with no add- ons. It was my pleasure to do business with Hero Septic. when it comes to septic tanks, go HERO. Rated 10 in my book

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Hero Septic - Conyers, GA -  simpleas123

Reviews: 1

Quick response, honest work

Brandon and Jake called me back within 10 minutes after my service call even though it was 9:15 PM when I called. They came out the next day and solved my problems after a careful and thorough diagnosis.

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Hero Septic - Conyers, GA -  kimberly033

Reviews: 1

Septic work

Great Service! Hero Septic came out the next day I called. They were wonderful to work with and knowledgeable. I would recomend using them if you are having any septic or plumbing issues. These guys are very laid back, do not use scare tactics, and not pushy. They had to adjust the pipes in my septic tank and did the work quickly and in my budget! Just two months prior I had horrible service with Mr. Plumber. Took no time to get backed up again. Come to find out my septic tanks needed to have the pipes lowered. Hero Septic fixed the problem and thanks to them we are flushing our toilets again! ;) Kim

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Hero Septic - Conyers, GA -  cdburgerjr

Reviews: 4

Prompt & Knowledgeable Service

When my septic backed up into the house (only been here <3 years), I was referred to Hero Septic. They came out within about 3-4 hours of my initial call. The technicians were very knowledgeable. They took the time to explain everything to me and answer all my questions. They showed how everything worked, what they were looking for, and why. A field line cleaning system showed 2 or 3 clogs within 10-20 feet of the tank. After that, everything is in good working order and they explained why they thought that. I will be calling them again for my 3-year cleanings.

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