Are goal is to do our best on every job. Some home warranty customers think they should get something that is not covered, for nothing. There is a difference on water heaters that a warranty company provides and one we can purchase locally and install. ie we have to pick up water heaters where the warrant companies tell use to. We will not jack leg an installation and some costumers do not want to pay for the code required up grades. Sorry, we do not do 1/2 a job to save you money. John
Posted: 6/23/2011 • Link to this review
This company was recommended by our home insurance policy. They lied to them to get our claim denied, so they could make more by charging us direct, and after they got caught they upped the price and got vindictive saying that they needed to special order parts that they seemed to have the day before when we were going to pay them outright, tried to leave us without hot water for a week in the winter because they got caught lying to the home warranty company. We had the hot water heater replace for a fraction of the cost next day by D&A Enterprises, it was on a Sat too. I'd never let these crooks into my house again.
Posted: 2/07/2011 • Link to this review
The plumber was knowledgeable and polite. He explained the problem and each step of the repair process. Also, he was polite and cleaned up the work area nicely. Very good service and repair. I would use the company again.
Posted: 1/05/2011 • Link to this review