This Penske location on South Main looks pretty shoddy from the outside if you compare it to the shining U-Haul complex right behind it. In fact, from Alt-90, the only way to find this location is if you see the big U-Haul sign. I was quite apprehensive about what their service would be like when I walked into their shop. From the looks of it, the place was clearly out of business. However, they had the truck and the paperwork ready. The truck had done only 8500 miles, and drove very well. The downside of the truck was that it didn't have a pull down ramp, but that was probably more the result of my own carelessness during the reservation than anything else. I had bought their insurance (pretty reasonable at 15 dollars, I thought) and when I went to return the truck after my move, it took me less than 10 minutes to complete all the remaining paperwork. I parked the truck outside, gave the keys, this guy came out, went straight to the driver's seat, recorded the mileage, checked to see if the cargo area was clean, and went back inside. A couple of signatures later, I was done. Also their per-mile cost was lesser than that of U-Haul. I will definitely come back to them for another rental.
Posted: 9/03/2008 • Link to this review