Great location but really lackluster results. Interior vac did not include the "way back" of my wagon. Dirt and dog hair still visible. Armorall swiped on without care. You pass the tip jar on your way to the car so don't throw more money away (I did). I do a better job with my own dustbuster and garden hose.
Posted: 9/30/2010 • Link to this review
I paid over $160 for a full service, car detail and shampoo. It took over 4 hours for them to complete the services. When I got my car back and went on my way, I noticed it smelt like mildew, but I didn't have time to turn around and ask. I travel out-of-town frequently, so a few weeks later, after the smell was absolutely unbearable, I brought my car back in and requested that they re-shampoo the car. I would have even paid to get it redone at this point. The manager on duty was so rude, blaming me on the smell. He found dog hairs in the car and accused me of flooding my car or putting my wet dog in the back seat. Well I never put him in the car wet, and I certainly didn't put him in the trunk of my car, which was worst smelling area. The manager also said my car was ruined, there's nothing they can do about the smell, and all I can do is get the car re-carpeted which they were not going to pay for. He did spray an enzyme solution that masked the smell for a about a day, but he would never offer a solution expect that I can call back and ask for the owner, who he also mentioned is never there. I called and tried the owner to no avail. I took my car in a third time to confirm that the enzyme spray did not work. I ended up dealing with another manager who said shampooing would get the smell out, but this point, I don't trust that they will fix the problem; I fear they will make it worse.
Posted: 7/20/2010 • Link to this review
We got the full detail here for $149.99. Not only did it take nearly 2 hours to do, when I got back to my car, I realized that many items they had taken out had not been bagged with the rest. And they had broken the reel on the cassette that I had left in the player. Had they told me that I should remove these things beforehand, I would have done so! I had to go back to get the hand lotion they "forgot to put back in" and I noticed three days later that a removable part of the cupholder is missing as well!! Additionally, it rained the very next day, and usually car washes have a "rain check" where you can get another wash if your car has gotten immediately dirty again. They have no such policy when I called to ask about it. I will not be going back. For a $10 wash fine, but NOT for an expensive service like a detail.
Posted: 3/07/2008 • Link to this review
I have been taking my cars to Hi Speed for more than 10 years. I have always been satisfied with the quality, their location (only 1/2 a mile off of I-85 at N. Druid), and the value. Remember to check their web site for coupons to get even more of a value. They get you in and out in around 10 minutes, which is a lot less time than it would take for me to wash and dry my car myself.
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
For the type of place they are--a quick car wash place, they do a good job. MUCH, MUCH better than Carnetts. No matter how busy they get, they always seem to have enough employees to dry the cars.
Posted: 10/11/2005 • Last edited: 1/02/2008 • Link to this review
They locked my keys in my car. Someone had to drive me all the way home, making me late for work. I guess it could have happened to anyone, but you would think if this is what you do day in and day out you would be extra careful with locks.
Posted: 4/11/2005 • Last edited: 1/02/2008 • Link to this review