Hibner Heating and Air has been in business for over 55 years and we pride ourselves on giving professional honest work to all our customers.
I normally don't write reviews because I felt they were 'manufactured' by the company. Well, this is real, and I hope it helps someone. We chose HIBNER after contacting several HVAC companies. The receptionist was professional. The estimater, Phil,(I guess I can use his name)came out the next day. His quote was just a little on the high side. (which I expected from a larger company) The installers (Matt & Chris) did a nice job, they worked hard and conducted themselves in a professional manner. I had to call them back out for a minor adjustment I noticed a week later. They came back and corrected the issue promptly. My experience was pleasant. I wouldn't hesitate to recommend those two guys to anyone. Hope this helps. (By the way, I had a new heating/AC unit installed with new ductwork).
Posted: 3/26/2011 • Link to this review
Invoice # 35729: Technician named Troy totally ripped me off. Troy charged me $535.17 to wash my outside condenser unit and "top off" my coolant, AND IT DIDN'T FIX MY A/C!!! Then he wanted $400.00 more to clean the evaporator - I declined. Later I found out that other local A/C repair shops charged around $100 to wash the condenser and $30 per pound of coolant, so I was very upset! I called the Hibner office, but the female office manager was very defensive, would not lower the bill, and would not let me speak to the owners Don and James Hibner. Don't get ripped off! AVOID HIBNER HEATING & A/C LIKE THE PLAGUE!
Posted: 6/15/2009 • Link to this review