I have dealt with this company twice since Hickory Auto Group bought out Paramount. My VW was kept almost a month for mechanical repair and after pickup they suggested I needed another part, they were to order part and call. 6 mos later I received a recall on my car and took it in for repair I asked them if they had my part, but their records showed it was never ordered. They did get it and installed, but this showed me lack of their ability for good customer service and will never use them again.
Posted: 8/20/2008 • Last edited: 4/23/2015 • Link to this review