I have crappy dental ins. & Hickory Flat Dental Group is the closest dentist in my plan with any integrity. It was a nightmare before I found them. I trust him not to be in it just for the money & he spends time giving me options. Unlike all the "chain" dentists out there
Posted: 9/01/2015 • Link to this review
Not even worth a star! I arrived and signed in first after lunch...I was the last to be called. Sat there for 35 minutes doing x rays, another 30 minutes for hygienist to examine my mouth...thought the dentist did that?? They tried to upsell me to a more expensive cleaning and when I put my foot down they refused to clean my teeth. No joke...refused to clean my teeth. That's all I came in for. I went in as a first time customer and sat there for an hour and a half. I left the office with no cleaning. Save yourself time and go somewhere else. WORST dental experience in 40 years. What a joke!
Posted: 10/28/2014 • Link to this review
Dr. Lee has been my dentist for several years. I have had 2-6 tooth bridges and several root canals and crowns done by him. My smile is truly beautiful, because of his excellent knowledge. I just recently had 2 implants done at the College of Dental Medicine in Augusta, GA and both resident surgeon and associate thought that ALL (including upper and lower front bridges) were my real teeth. His dental hygienist and staff are the nicest and most professional group I've ever encountered at any dental establishment. There office is a 50 minute drive from my home, but is worth it! I will always be a faithful client of Hickory Flat Dental Group! Sincerely, Cliff Frierson
Posted: 5/29/2013 • Link to this review
Today was my first time using this dentist. Not only were they friendly and helpful I also paid attention to how CLEAN they kept everything (if it wasnt sealed it was wiped down). I dont feel they tried to sell me a procedure I didnt need (I have even had other dentist groups try to sell me product- yuck). I trust them- that says it all!
Posted: 5/21/2013 • Link to this review
I really enjoyed my last visit to this dentist (if that can be said :-)). Luis is an excellent hygienist and Dr. Lee is thorough and puts the patient at ease with his sense of humor. I have been going for as long as this office has been open. In the Summer, when my grandkids come to visit, I take them there for their annual checkups.
Posted: 4/23/2013 • Link to this review
My experience as a new patient was great.. (Leah)Hygienist and (Soakie) Assistant did a great job cleaning my teeth, as well as educating me about gum disease, Dr Lee was funny and very honest.. Staff was very friendly, I would definitely go back, and recommend friends and family.. Hickory Dental you rock!!
Posted: 4/16/2013 • Link to this review
I'm quite suspicious of the origin of the stellar reviews written most recently, as my experience has left me feeling like a scam was run on me. I too was told that I had several areas of "DEEP POCKETS" and that I couldn't have the cleaning I had come for, but that I needed a very expensive DEEP CLEANING! Problem is...I heard the same line being run on the patients on either side of me in the office...Hmmmm? So when you I smell something fishy, I leave. Went to another dentist who said I had only one possible pocket but that this may return to normal with attention on my part. They also said they've had several patients from Hickory Flat Dental Dr. Lee with the same story, with normal subsequent exams. Run away quickly from this office.
Posted: 3/10/2013 • Link to this review
In a few words.... Office is extremely clean. Staff is polite, professional, and knowledgeable.I was able to understand the importance of preventing gum disease and was given information to take home. Dr. Lee rocks!! Don't look any further, this is where you want to be seen. I will definitely bring my kids, family, and friends here. Don't pay attention to the other wack reviews, check it out for yourself.=)
Posted: 12/06/2012 • Link to this review
I have had a lot of bad experiences with dentists in the past. I already know I have bad teeth and I struggle with them, the last thing I need is to be judged for my shortcomings. This office was the first time someone actually listened and took the time to show me genuine compassion. Dr Lee took the time to understand my situation, not only dentally, but financially and emotionally, before outlining different treatment options for me. From the time I walked in the door I was treated with kindness and respect. We have just finished treatment and my mouth feels healthy again (gum disease is real).
Posted: 11/13/2012 • Last edited: 12/06/2012 • Link to this review
Dr. Lee and his staff are top notch. They are so friendly and genuinely care for their patients. He was able to diagnose a problem accurately that I have dealing with for over 2 years. I have had many other dentists look at it, but none of them were able to fix the issue. And the best part was his treatment was much less than the other options I was given in the past by more than $1000. They are extremely thorough with handling the treatment and the finances. They took a long time with giving me a treatment plan but it was because they wanted to make sure there were no surprises from the insurance company. I've been surprised in the past. The whole staff is happy and smile very easily, which always speaks volumes to me in any business I go to. I will be a patient for life.
Posted: 11/12/2012 • Last edited: 12/06/2012 • Link to this review
After reading the mostly negative reviews about this Dental Group I decided to give them a try for a second opinion regarding a lot of work my other dentist had recommended I get done since they were the only dentist in my area that could see me fast and were under my discount plan. Let me just say I'm very happy I did. After meeting with Dr. Winston Lee and his assistant Amber I decided to get the work I needed done with them instead. Dr. Winston Lee was a pleasure to deal with. He was very professional, informative, and answered all of my questions unlike my other dentist ( Smiles on Main in Alpharetta ) and ended up saving me over $400 on just one crown I needed!!! I also have to say that his assistant ( Amber ) was wonderful as well and made me feel very comfortable during my 2 visits. Unlike my other dentist they were very up front regarding all the costs of the work that I really needed to get done. I couldn't have been happier with the service I received.
Posted: 11/07/2012 • Last edited: 12/06/2012 • Link to this review
I went in and just like everyone else, right after the xray, I was prodded with that gum measuring tool that made me cry, it hurt so bad. Then she told me that I was borderline in need of a deep cleaning. When I tried to decline, since I was borderline in need, I was told it was mandatory. ($175 after insurance) I was also told I needed repair work done from dentistry done 10 plus years ago that no other dentist has said was a problem. (but would cost me $500 out of pocket after insurance). I left in pain, with no cleaning, and feeling like I was just at a used car lot. They talked up so many products and procedures, it was awful. I will not being going back.
Posted: 9/25/2012 • Last edited: 12/06/2012 • Link to this review