We initially brought our business to High Gear last fall because we live less than two miles away from the shop. While the location is convenient for us, it's been the service and quality of the work that has brought us back multiple times to maintain our two aging cars (a 2001 Camry and a 1995 Nissan Maxima). The shop is clean, the work has always been timely and well-done, and the price is very reasonable. In addition, we are always told what work is necessary, and what work is optional or needed at some time in the future, with the decision on what work to carry out left fully in our hands. The shop really appears to value our repeat business, and has earned our trust over the past year of work on our cars.
Posted: 5/01/2010 • Link to this review
A friend recently told me High Gear Auto Care is the place to go if I ever needed any auto repair work. Well, not long after, the transmission in my 10 yo F-150 started acting up and I had it towed to High Gear. Just got it back and I don't ever remember my truck running so well!! Even brand new (and I'm the only owner)! It needed a tune-up, too, so I had them give it a look-see and brought everything back up to spec. Jeff does a great job and is a perfectionist. They communicated all the issues and costs upfront and were prompt and attentive to my needs. And their prices are the most reasonable of any of the other shops in the area. I highly recommend them and will use them again when the need arises.
Posted: 3/27/2010 • Link to this review
Jeff did an outstanding job on my first visit - very thorough - he took the time to explain everything so I would understand what was going on - even showed me some specific problems from under my car! No mechanic has ever come close to this level or service in my 30+ years as a car owner. I definately will be back!
Posted: 3/27/2010 • Link to this review
My husband and I have done business with High Gear for 3 or 4 years now. As a woman, I really like how well they treat their women customers. They are very honest and don't take advantage of us. I also do not feel like 'meat' when I've been around Jeff or any of the other guys. They are very respectful, and always call me Mrs.'Clarkesep'. As a married woman, this really means a lot to me. We will continue using High Gear for as long as we can. This says alot, since we drive from Cartersville to get our car repairs done. Oh, we also love the monthly newsletter they send out, and enjoyed the free movie tickets we won one month! Awesome people, awesome service!
Posted: 4/23/2009 • Link to this review
we have been using them for a couple of years now and we will not use anyone else. Gloria always calls me after a service or a repair to make sure everything was done to my satisfaction. Jeff / Josh explain things clearly and simply.
Posted: 12/09/2008 • Link to this review
Bought a used car and took to High Gear to have A/C looked, repair trunk release, and repair air bag module. Overall, it was a very good experience. It appear to be a family run business that is intent on giving good service and treating people very well. They even gave me a small gift bag for being a first time customer. I will definitely use them again when needed and recommend them to others.
Posted: 7/21/2008 • Link to this review
After a horrible experience with a local Just Brakes chain we took our vehicle into High Gear. They were courteous, friendly and helpful. We told them the brake chain had told us we needed major work done on our brakes, although we felt this was untrue. High Gear had us wait while they took a look at our brake system and confirmed the only thing that needed to be done was to replace the front brake pads. There prices were reasonable, the work done was exceptional and we felt respected as their customer from the person who answered the phone to the owner. We highly recommend High Gear for you automotive needs and will only use them in the future!
Posted: 2/19/2008 • Last edited: 6/09/2010 • Link to this review
Honest and trustworthy. The best auto service in the area. I highly recommend High Gear, I won't take my vehicle anyplace else. I recommended High Gear to my own mother. My cars where repaired on time and "under" budget.
Posted: 10/31/2007 • Last edited: 1/02/2008 • Link to this review
Several years ago I had the exhaust manifold replaced on my Jeep, Jeff and his staff did a great job and were very professional and friendly. They were a lot more reasonable on their price than other shops, told me exactly what they were going to do, no surprises. I trust them so much I recommended them to my Mother as a place to have her car serviced, she loves them as well. A real pleasure to do business with. Thanks High Gear.
Posted: 5/09/2007 • Last edited: 1/02/2008 • Link to this review
These Folk's are who these reviews say they are. Friendly,Honest,Dependable with Integrity. Jeff identified my problem and gave me honest answers for the fix. Gloria was great. What a sweet Mom for Jeff , to be in Business together. I felt like the old day's when you could trust your local mechanic. I would recommend these folk's to anyone looking for an honest mechanic and staff. hard to find these day's.
Posted: 4/13/2007 • Last edited: 1/02/2008 • Link to this review