High Priority Plumbing And Services Inc

60 Reviews

(678) 729-7920 www.highpriorityplumbing.com... » View Website »

1422 Business Center Drive SouthwestConyers, GA 30094   map »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 2:00pm
  • SUN
  • 12:00pm
  • 3:00pm

Green Credentials

Updating your existing toilets to high efficiency toilets will reduce your water consumption and will save you money on your water bill.

Reviews

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Keeping customers "High Priority", 5/19/2015

exceptional service,best priced. Could not have asked for more. Thanks Jackie for fixing my problem.


Not Impressed, 4/23/2015

We had a disappointing experience with High Priority Plumbing. Despite an active leak, they told us it would be several days before an appointment could be scheduled. They did not respond to my... follow-up calls to confirm the appointment. The technician who completed the service had a rude attitude and did not explain the repair that was made. When we asked if he saw any water damage the technician said that wasn't part of his service call. We will not use this company again, nor will we recommend them to anyone.

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Displaying 31-45 of 60

Reviews

jbernadette

Reviews: 0

Thank You

The service technician was very professional and completed the job in a timely manner. I was very pleased with his work and not to mention he was extremely nice. Thank you for a pleasant experience

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bonniegibson86

Reviews: 0

Happy Camper

The dispatcher that scheduled my appointment was personable and friendly and made me think that the problem was important and that the company was going to take care of the issue. The technician that actually performed the work in my opinion went the extra mile. He addressed the problem immediately and offered reasonable options for additional solutions that I could take in the future should it be needed. I liked his approach in explaining what he did and I would recommend this company to others.

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VickieJane

Reviews: 0

Pleased

The service technician was prompt, thorough, polite, and knew exactly what the problem was. He fixed it and went on his way.

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Mturek52

Reviews: 0

A Job Well Done

We recently had plumbing work done by your company through American Home Shield. I just wanted to say that in spite of some delays due to part issues with the manufacturer it was a pleasure doing business with your company. Summer in the office was extremely helpful in keeping us updated with the part status and Chris (CJ), the technician that came out yesterday to install the shut-valve, was very polite, professional, and extremely knowledgeable. He accomplished the task quickly and left the area clean and in perfect working order. Many thanks for all of your help and for having such professional and skilled employees! They are an asset to your company!

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marliemay

Reviews: 0

good job!

The technician was prompt, friendly and courteous. He finished the job quickly and did not leave a mess and he appeared very professional! Thank you!

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j_stokes73

Reviews: 0

Very satisfied!

The technician was was extremely courteous and professional, and I am very satisfied with the outcome of the repair. This company is customer focused, and very friendly. I would definitely use them again!

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lanik

Reviews: 0

3 Trips and Problem Not Resolved

I contacted my home warranty company about a sewage backup problem, and they sent a technician from High Priority. While he was very nice, he did not have the proper equipment to fix my issue. They couldn't send anyone else until the next day. This means we couldn't use water for over a day. Having 2 children, this makes life painful. The next day another technician came out and temporarily fixed the problem. He did not use any equipment (camera, etc.) to verify it was resolved. A few days later, we had sewage backup again. It seems all he did was move the stoppage further down the line. After calling them again, they sent the first technician. Once again, he could not remove the blockage. We had to get another company out, who then located the problem using a camera, and removed the issue with a stronger piece of equipment (water jet). It was very frustrating knowing this company lacked the proper equipment (water jet) and didn't bother to take the time to locate the problem.

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TheWoolf

Reviews: 0

Excellent Customer Service

I experienced excellent customer service from the first call until the job was complete. In business, there are going to be minor errors. When I called with my error, they came right back out first thing Saturday and corrected the problem. This is how you prove you have great customer service.

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GConlon

Reviews: 0

Excellent Service

High Priority Plumbing sent experienced plumbers to my home and fixed the problem right away. Thanks Cory!

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Mondie

Reviews: 0

Very Professional

Company was responsive. Team showed up when they said they would. Diagnosed the issue immediately and resolved the issue with first visit. What more can I ask for?

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mickeyga

Reviews: 0

You Can't Go Wrong With High Priority

Even though I live in Smoke Rise, High Priority from Conyers came out at the appointed time, and replaced my problem water heater. Cory and Chris were excellent tradesmen. They were not only knowledgable, but also polite ad mannerly. They replaced my water heater, and brought my installation up to current codes. They even cleaned up after completing their work. I would use this company in the future should any need arrise. The woman who answered the phone and took my call and answered my immediate concerns was wonderful. My main concern was with the home warranty company assigning a plumber all the way from Conyers, but apparently they assign according to zip code. High Priority Plumbing Services gets an A+ rating all around. Thank You High Priority.

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laurelann

Reviews: 0

Finally found a plumber to fix the problem...

We have had several plumbers come out to fix our toilets and they change out parts, but the problem was never solved. We told Sam what was happening and he figured out the problem and made the fix. He also gave us advice on maintaining our water heater too.

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Zackulyn

Reviews: 0

Great Service

Frank diagnosed the problem quickly and replaced the part quickly. Very efficient!! Great Service!!! I would recommend High Priority to my friends and family

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chaundra

Reviews: 0

knowledgeable and friendly

Sam came for a water heater problem. He found the problem quickly and even showed us how to fix it.

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Roddora

Reviews: 0

BEST FOLKS IN GEORGIA !!!!!!

We thought we had major issues and you know how it can sometimes take folks days without paying that "24 hour Fee"....High Priority and Steve proved us wrong!! Steve, with High Priority Plumbing, took time to do the project, and even though our Home Warranty didn't cover all the charges - he got the additional things that needed to be done approved. Not only did he resolve our issues - but, High Priority scheduled him at no cost to us for a checkup visit - "Anyone heard of that kind of service from your plumbing companies in the past?" - Thank you so much High Priority and Steve. Kudos for a great, great, great job!!! Rod and Dora Fortson - Douglasville

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