High Priority Plumbing and Services, Inc. is a fully licensed and insured company operating in the state of Georgia. We believe in providing the best possible service to our customers while also providing a very competitive price. We believe in doing the job right the first time. At High Priority Plumbing and Services, Inc, our slogan is "Our Customers Are Our Priority". We operate our company by this rule each and every day as we provide plumbing services to our customers.
The next time.. you are in need of an honest, quality providing master plumber, contact High Priority Plumbing and Services, Inc.
Licensed and Insured. Owner Brian Simpson is a Master Plumber licensed by the state of Georgia. Member BBB. Member Conyers-Rockdale and Newton Chamber of Commerce.
* By Appointment Only
* 24-Hour Service Available
Updating your existing toilets to high efficiency toilets will reduce your water consumption and will save you money on your water bill. Also, tankless water heaters are more energy efficient compared to others!
They called and set up a time to come out. The rep, Dakota was on time and was very friendly. He explained to us what he found and possible solutions. He replaced the garbage disposal and he cleaned... his mess and replace the items he had taken out of the cabinet. I would definitely use them again and recommend this business to my friends!VIEW MORE »VIEW LESS »
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Priority Plumbing was selected by our home warranty company to check out a leak in our rental's bathroom. They were both prompt and extremely friendly (Chris Whitmore was the lead tech called out). Upon looking at the stained ceiling, they immediately determined that it was NOT a plumbing issue since there was no plumbing running over the site of the stain. The technicians then looked in the attic and confirmed their initial suspician that the leak/stains were most likely related to the AC unit or some other single occurring incident. They even offered to call the warranty company to switch my ticket to an AC unit so that I wouldn't have to pay the deductible twice. Overall th
Posted: 8/30/2013 • Link to this review
Hello! why come to fix something when you don't come with the parts? Is it so much to ask what part/brand name/problem and come with what you need... (I waited 3 hours the first time they came ) The technician came and didn't fix it. Said he didn't have the part he needed. Said he used that part at the jobs earlier that morning. Then said he would come back. They never called to reschedule. So you have to follow up. The second guy came 3 days later... we waited all day again... He gave me a hard time about not being there since I ran out for a quick errand after waiting all day for them. Told him I'd be there in 2 minutes... He came to fix another problem - not the original problem that we called about. He said there's nothing wrong with the original problem & they can't fix it. They also refused to install something for us when I had told the first guy 3 days before. Don't waste your time waiting around for these people. If they know what they are doing, they sure are not showing it. They are unprofessional, unfriendly, and unhelpful. Wasted 2 of my days waiting for them & they didn't fix the problem we original called about.
Posted: 8/26/2013 • Link to this review
After giving me a way overpriced quote to repair a broken pipe under my driveway I decided to file a claim with my insurance company. My insurance agent needed an itemized invoice, as is standard policy when filing a claim for home repairs. After two weeks of daily calls to this company, High Priority never followed through with what they promised. This was a colossal waste of time. I called Xpress Drain Cleaning Services and could not have been happier with them. They came out the same day, gave me an itemized quote as requested. Surprisingly, the quote was over $1000 cheaper than what High Priority was charging. I can not attest to the quality of work done by High Priority, since I never had the chance to hire them due to their unresponsiveness. However, I can attest to their business practices and comparative pricing...both of which I found to be subpar.
Posted: 6/18/2013 • Link to this review
I have had High Priority come to my home several times, the last being a new hot water heater. They are thorough, on time, courteous, and dop a GREAT job. The people I have worked with (Denise, Brittany, Gabriel, Ronald and several others) are very polite and GET THE JOB DONE. Barbara Foxworth
Posted: 4/19/2013 • Link to this review
This company's main priority is to separate you from your hard-earned money and leave you with nothing more than is left behind by non-working plumbing. If it were possible to give them no stars, I would. I would give them a symbol of what they left me.
Posted: 4/03/2013 • Last edited: 4/11/2013 • Link to this review
Our plumber came even earlier than they said he would, estimated a very tough set of jobs at a reasonable price (half that of another estimate!). He finished the work (installing a new pressure regulating valve and new pipes, several valves, and fixed two leaky faucets) in his estimated 4 hours, even with a major problem in the middle with a dangerous ground fault to our pipes that nearly electrocuted him. He was unflustered and, after we shut off the power, he efficiently finished everything.
Posted: 7/24/2012 • Link to this review
The company called me and gave methe standard four hour time of when they will arrive. However the PlummerJohn Fleming called me before he was due and came earlier. When arrived he was the most professional and knowledgeable Plummer I had ever met. He explain everything and got the problem fixed right away. If you need a great Plummer this is the place to call !!
Posted: 5/05/2012 • Last edited: 5/06/2012 • Link to this review
Today Chris W. came to the house for an estimate on what turned out to be a water pressure valve issue. He was fantastic! He explained everything, more than once for my benefit, super friendly, very neat and clean and fast. Gave me his cell in case I had any questions or my husband did and wanted to call him later. He was so great, and that isn't always easy to say about plumbers, I would highly recommend you request him.
Posted: 4/19/2012 • Link to this review
High Priority Plumbing was sent out by Old Republic Home Warranty for service on water heater. Chris from High Priority Plumbing was very helpful, professional, and worked in a very timely manner to get everything back to normal. I appreciate the prompt response and professionalism shown in dealing with the problem.
Posted: 3/15/2012 • Link to this review
Please see my review below. As I said the technician came and left with out fixing the toilet. Said there was no problem. another plumber came and fixed it. Now we have pictures to prove that the high priority plumber missed very obvious repair. Not only that some how he transferred all the feces and water from the basin to bath tub with out our knowledge. IMO that is not just unprofessional, that is a crime with a toddler living in the house.
Posted: 3/01/2012 • Last edited: 4/02/2012 • Link to this review