I recently visited the Reno/Tahoe area for the America's Most Beautiful Century Ride. I had been looking forward to the trip for months. I wanted to ship my own bike, but found that option to be a bit too expensive. Mike and Bonnie made it incredibly easy and inexpensive to rent a comparable road bike from High Sierra. They promised me a great road bike, and they delivered. They supplied a Giant Defy in perfect condition and it turned out to be a great bike for the century ride. They took awesome care of me during my visit and made sure I was well-prepped for any incidents. I hope to fly out to Tahoe for the ride again in future years, and will definitely do business with High Sierra again!
Posted: 6/10/2012 • Link to this review
For the last several months this LBS has been going down hill. Product selection is good but service (customer and mechanic) has become very poor. They have had problems keeping good mechanics and many they do employ are very young and inexperienced. Shop has problems following through on promises. Owner needs to hire reliable help. Shop around!
Posted: 8/13/2010 • Link to this review