A bad experience from the start. Unprofessional socalled plumber unable to diagnose cause of water leak in my laundry room on 2 different visits. This company was recommended by my condo association, I will not look for assistance from them again either. I was not given a diagnostic report on either visit, tech did not wear shoe protectors and this company's prices can be beat by many other plumbing companies in Cobb county. Hill performed no service and I was billed $165.oo.
Posted: 11/12/2012 • Link to this review
I called about a stopped up sewer line and they were out the next morning. I thought it was a repair but it ended up being a replacement. I'm always nervous when the scope of a job changes but the situation was explained and made sense. In the end the entire job was taken care of in one day and the communitcation was excellent. The quote was in the middle dollar-wise but they had the equipment and manpower to get the job done on time and at the quoted price. I wasn't happy to spend the money but if I could do it over I would choose Hill Mechanical every time.
Posted: 1/28/2011 • Link to this review
I had a service window of 2-4 that was cancelled due to an "emergency"...They asked if 6 or 7 was ok(it wasn't,I had a concert at 8)They did not consider this a missed appt,only a "late" one.Rescheduled for first afternoon possible,only to receive a call at 7:30 that morning. Service rate seems extremely high and billing unclear for the amt. of time and work done.No compensation was offered for missed appt...little consideration for customer in my case.Their customer service certainly needs re-evaluation from within. RD
Posted: 7/06/2010 • Link to this review
I had a major plumbling/sewer issue in my condo and Hill Mechanical did a wonderful job. Daniel, the owner is a great guy and is fortunate to have Rick and Chandler working with him. Rick and Chandler worked diligently and tirelessly to get the job done and went out of their way to make sure the problem was properly corrected. I would HIGHLY recommend this company to anyone in need of their services. The most polite guys ever! Angela
Posted: 4/13/2009 • Last edited: 4/15/2009 • Link to this review