My girlfriend recently took our dogs to this vet and had a horrible time. The staff is awful and they didn't seem to care about the welfare of our dogs. The woman who answers the phone is rude and they won't return your call if you leave a voicemail. The office looks nice enough, but it doesn't really matter since the vet's methods are outdated and the staff will not be gentle or caring with your animal. In short, this place sucks. I also have read really bad reviews about animals picking up infections from this place and another woman wrote that her dog had rope burns from abuse after being boarded here. If I had seen these first, I would not have taken the chance on this place.
Posted: 1/30/2015 • Link to this review
Terrible vet!!I recently took my two dogs to be examined/vaccinated. The staff is awful and the office manager is a B! I purchased groupons for both dogs and she gave me a long lecture on how groupons don't make them any money (then how about not offering them?). They never let me ask any questions about my puppy (this was her first ever vet exam)and they just gave me a pile of papers and rushed me out of the door. The vet is an elderly man who became very abrasive when he found out that I was there with groupons and then he became even more ornery when he found out I would be using 1800PetMeds for their prescriptions (instead of purchasing through them). I personally felt that they are struggling for money, so they will try to add on as much as possible and really don't care about your animal. They do things like write 2 prescriptions for heart worm preventative and flea prevention when it is more cost effective to get a combined pill like sentinel. They also gave me an estimate for spaying my puppy that was outrageous! They put my puppy in a much too small muzzle when clipping her nails and she started wheezing and having difficulty breathing. They ignored it and I had to intervene for them to give her the appropriate muzzle. Three people pinned her down and she wailed while they finished clipping her nails. It was awful! Go to Falcon Village VCA in Lawrenceville-We thought finding a place closer to our new home in Dacula would be smart, but we were wrong!
Posted: 1/29/2015 • Link to this review
We followed Dr. Amy Young to Hog Mountain Animal Hospital from another practice and I can honestly say that we would follow her to the ends of the earth. She is amazing. She has been treating my 15 year old Chihuahua for several years now and has seen us through several health scares and a multitude of health issues. She understands the financial strain that comes along with a pet that requires multiple medications and has always worked with me to come up with the most cost effective options. As we are getting toward the end of my amazing little girl's life, Dr. Amy has made such an incredible difference in her quality of life these last few years, for that I will always be so, so grateful.
Posted: 2/24/2014 • Link to this review
Last week our 2 year old cat stopped eating and using his litter box. He was lying around, and vomiting. We took him to Hog Mountain Animal Hospital and discovered that he had urinary blockage and was in renal failure. He was very close to death. Hog Mountain Animal Hospital saved his life! He came through and we were able to bring him home 2 days later. The vets and staff were incredible. They were very kind and patient with me, even when I called 5 times a day. Catnip has made a complete recovery and our family is extremely grateful to the entire team at Hog Mountain Animal Hospital. THANK YOU!!!!!!
Posted: 9/20/2013 • Link to this review
I took my 10 year old shih tzu there because she was not feeling well - not eating, vommiting diarrhea and labored breathing. With just a physical exam - no tests they diagnosed pancreatitis. 5 days later I took her back as she was worse and couldnt breath. The kept her all day, ran up $600 in bills and at the end of the day said to take her to the ER vet. The did not give me the results of any test they did so the ER vet was flying blind. But in 10 minutes he pinpointed the problem. She was suffocating because her entire chest cavity filled with fluid - most likely from cancer. She had to be put down. I am apalled at the vets attitude when I went to pick her up - she seemed annoyed that my dog was worse - she called and told me she was fine and I could take her home. She didn't even look at her chest/lungs and the reason I brought her in was her breathing. Totally missed to boat and I am not paying the bill.
Posted: 3/30/2011 • Link to this review
I took my puppy in because it was having stomach problems. After several visits and seven hundred dollars later I still saw no improvement. There next step was to do an expensive test to try to diagnose the problem. When I complained that I had spent so much money and had not seen any results the office manager became defensive and told me I could take mu puppy elsewhere. I did and the first visit my current vet diagnosed my dog with Giardia. The diagnosis was immediate and the treatment was inexpensive and simple to administer. I felt I was totally ripped off and plus my dog had gone several weeks without receiving the proper treatment. Hog Mountain was rude and incompetent. Stay far away.
Posted: 5/11/2010 • Link to this review
After using these vets for 2 years for several of my rescue animals, I took my chihuahua in and she nervously snapped at the vet and caught hold. I was very concerned about the human at the time and allowed that they quarantine as required by Gwinnett Animal Control since they were called to to report the bite. After 5 days, and many calls to the vet office to check on both animal and human involved, I found out thru animal control that they were never called. I also tried to visit my dog and was told it was not allowed by animal control. I asked for a possible early release due to dog's health issues and was told not allowable by animal control. I thought they were doing me a favor by keeping my dog there as opposed to the pound, but soon found out it was all a lie. They never called animal control but kept my dog and kept the lie going. They also required that my dog receive shots before release (per animal control). I had to pay for boarding and medical (extremely high) due to their lies. I will never trust this vet again with any of my animals. Personally, I would think an animal bite in a vet clinic would be as common as a med dr catching a cold from his patients. Shame - Shame!
Posted: 2/14/2008 • Last edited: 2/15/2008 • Link to this review
We've been taking our dogs and cat to Hog Mountain for almost 10 years and I can easily say it's the best Vet we've ever used. The staff is courteous, knows what they are doing and the doctors are great. The front desk ladies are all extremely courteous and helpful as well. We've taken 5 dogs and 1 cat there over the years for everything from shots and checkups to x-rays, cancer, and torn ACL's and they have always been great.
Posted: 11/02/2007 • Last edited: 1/02/2008 • Link to this review
I took my puppy to this place recently to simply get him dewormed, a fairly inexpensive treatment. By the time I got out of the office I had over a hundred dollar bill to cough up. As far as I am concerned they performed unnecessary tests and exams simply to run the bill up. Needless to say after walking out I felt fleeced.
Posted: 6/15/2007 • Last edited: 8/11/2008 • Link to this review