Holiday Inn Express Dahlonega

www.jdoqocy.com...

835 South Chestatee St.Dahlonega, GA 30533 map it »

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Business overview

Dahlonega, home to the first major Gold Rush in the US. The Holiday Inn Express Dahlonega Hotel is a luxurious 3 story hotel in the heart of the Southern Appalachian Mountains with excellent mountain views and rapid access to mountain attractions. The Holiday Inn Express is only one mile from downtown. No roll-away beds allowed in rooms with 2 queen beds, and max per room is 4 people. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast.. experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Dahlonega, GA and stay smart at the Holiday Inn Express Hotel.

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Rip Off Artists!, 1/04/2012

I booked a room several days in advance for a wedding I was attending and I was told there would not be a cancellation fee - no need to do anything. I had a severe allergic reaction and was not able... to attend. I didn't think anything of it until I received by credit card bill with a charge of $132.00!! When I called, the front desk lady/manager Diane was extremely rude and told me there was no way her employee would have told me that there was no cancellation fee. When I told her maybe the employee made a mistake, she said there was ""no way he would make that mistake"" and called me a liar. When I stated that sometimes employees make mistakes and I was positive I had asked about cancel fees, she said that was ""impossible"" and that I was wrong and every single hotel in the entire world(!!) charges cancellation fees. After a heated argument, I asked for the corporate number to make a complaint.I explained to the corporate office that I had been sick and was unable to attend and had been given no indication that there would be a cancellation charge (full cost for the over priced room). She was very nice and sympathetic and I confirmed that I could get a doctors note proving I was ill. She said that the Hotel owner or GM would call me to discuss and I would possibly have to provide the doctors note. That was over a week ago and I haven't heard from anyone. I will never stay at any H.I. Express ever.Be sure to stay away from ""Diane"" at this location--Rudest woman on the face of the earth.

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Reviews

by KEVAN2 at Citysearch

Rip Off Artists!

I booked a room several days in advance for a wedding I was attending and I was told there would not be a cancellation fee - no need to do anything. I had a severe allergic reaction and was not able to attend. I didn't think anything of it until I received by credit card bill with a charge of $132.00!! When I called, the front desk lady/manager Diane was extremely rude and told me there was no way her employee would have told me that there was no cancellation fee. When I told her maybe the employee made a mistake, she said there was ""no way he would make that mistake"" and called me a liar. When I stated that sometimes employees make mistakes and I was positive I had asked about cancel fees, she said that was ""impossible"" and that I was wrong and every single hotel in the entire world(!!) charges cancellation fees. After a heated argument, I asked for the corporate number to make a complaint.I explained to the corporate office that I had been sick and was unable to attend and had been given no indication that there would be a cancellation charge (full cost for the over priced room). She was very nice and sympathetic and I confirmed that I could get a doctors note proving I was ill. She said that the Hotel owner or GM would call me to discuss and I would possibly have to provide the doctors note. That was over a week ago and I haven't heard from anyone. I will never stay at any H.I. Express ever.Be sure to stay away from ""Diane"" at this location--Rudest woman on the face of the earth.

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