Holiday Inn Express Hotel & Suites Cleveland-Downtown

3 Reviews

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629 Euclid AvenueCleveland, OH 44114   map »

Business overview

Take a VIDEO TOUR of our hotel. Take a step back in time as you enter this 19th century historic Guardian Bank Building converted into one of the finest Cleveland hotels. The Holiday Inn Express Hotel & Suites Cleveland - Downtown is located in downtown Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance from Clevelands main attractions including: LeBron James and the Cleveland Cavaliers Q Arena, Cleveland Browns Stadium, , Warehouse.. District, Scene Pavilion, Tower city, House of Blues, Cleveland State University, Playhouse Square, etc. With 9 different room types, Holiday Inn Express Hotel & Suites Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, two room suites, Jacuzzi suites, rooms with kitchenettes and meeting rooms. We also offer vacation packages to Clevelands major attractions including: The Rock and Roll Hall of Fame, Pickwick and Frolic Comedy Club, House of Blues and The Cleveland Clinic. We are now also offering free high speed Internet access in every guest room and meeting room. Visit Cleveland, OH and stay smart at the Holiday Inn Express Hotel & Suites Cleveland-Downtown.

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Reviews

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LARGE COCKROACH IN HOTEL ROOM!!!!!!!!!!!!!, 8/02/2011

We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but obviously we could... not sleep all night!!!!!! The hotel would only return the priority club points I used for the hotel room and that is it!!! I tried calling guest relations and they said that is all they could do!! AVOID THIS HOTEL AT ALL COSTS!!! DISGUSTING!!!!!!!!!!!!!!

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Clevelands Greatest hotel, 7/31/2011

We stayed at the hotel in July 2011. The room was very clean the bed was comfortable the employees were very helpful and courteous. The hotel is in a very good location not far from any attractions.... Would definitly stay again.

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Reviews

by buffalo98 at Citysearch

LARGE COCKROACH IN HOTEL ROOM!!!!!!!!!!!!!

We stayed at the Holiday Inn Express in Cleveland in July 2011 and there was a large 2 INCH COCKROACH in our room at 2am!!! The hotel sent a security guard to kill the roach but obviously we could not sleep all night!!!!!! The hotel would only return the priority club points I used for the hotel room and that is it!!! I tried calling guest relations and they said that is all they could do!! AVOID THIS HOTEL AT ALL COSTS!!! DISGUSTING!!!!!!!!!!!!!!

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by slinky66 at Citysearch

Clevelands Greatest hotel

We stayed at the hotel in July 2011. The room was very clean the bed was comfortable the employees were very helpful and courteous. The hotel is in a very good location not far from any attractions. Would definitly stay again.

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by lrsbg at Citysearch

Another bad review for this hotel

My husband and I stayed at this hotel in late Oct. 2010. The in room coffee pot was dirty and we had to request blankets because there were no comforters on the beds. But the worst was being woken very early Monday morning to the sound of a fire alarm and a man's voice repeating ""Testing"" over the speaker in the room! When we called the front desk, the operator told us it wasn't the hotel. When we checked out, we brought this up. No help (but the desk clerk did say it was the hotel's fire alarm test). Asked to speak with a manager, there wasn't one on duty. Called the manager and left a message, didn't receive a call back. Filled out an online survey. Got a call from the manager who was very apologetic and said she would look into the matter and get back with us. Didn't hear back. Sent an email to customer care. Never heard back. Do not stay at this hotel if good customer service is important to you!

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