Displaying 61-75 of 436
Wow! Holtkamp is a company that really delivers more than they promise! Happily, we planned our full system replacement for a couple of years and had time to research equipment and the companies who represent it. Holtkamp rose to the top every time we checked, so we gave them a call for a quote. Virgil came out and gave us a thorough quotation and we made our choice within 24 hours. Then, on our install day, Danny arrived 5 minutes prior to our appointment time to begin the installation. What a delightful, professional, knowledgeable and friendly man he is! I own a 50 year old family service business and can only hope that our employees reflect our company with the same commitment that Danny showed. A very difficult installation, due to the age of our home as well as the area that the unit had to fit into, but over two days of hard work, Danny had a great attitude and even took time to teach me some things that I was curious about! Our 39 year old home has a cutting edge Trane system installed by a superb employee of a fine, family owned company: Holtkamp Heating & AC. Every encounter, including problems, have been remarkable. I'm grateful that Google lead me to Holtkamp and now, I plan to do the same for our friends and neighbors. Thank you, Danny, for ensuring that Holtkamp maintains their stellar reputation. Well done!
Posted: 10/30/2014 • Link to this review
I have lived in my home 47 years and been through many experiences. Rarely in this day do you receive ten star service from both the company and their employees. I'd give Holtkamp ten stars, but alas, only five are allowed. To a woman, they were all gentlemen and professional with high standards of personal excellence. I hope you get to work with Dustan Fogle. He has the patience of a saint and spent time going over my system and all problems I have experienced. By redesigning and tweaking here and there he made some excellent changes. All that could be achieved within the limitations of an older home was accomplished. No attempt was made to sell me more than I felt I needed or do more than I planned on. Honesty is a huge factor for me. For such a major investment and project it was a breeze. Kudos to Mo and Angelo for a great installation. The service reps, Robbie and Greg, were each outstanding. It would be your good fortune to get to know the gentlemen of Holtkamp; this company defines customer service. Trane is a superior product and I spent weeks researching on my computer. The professionals in chat rooms swore the most important factor is installation - relax, you're in the best of hands! Great reputations are not earned without hard work and teamwork across the board. Holtkamp earned ten stars and I am grateful for the pleasant experience. Bonnie
Posted: 10/28/2014 • Link to this review
From the beginning, everyone at Holtkamp has gone above and beyond to help us diagnosis and replace our main floor air conditioner. Haley and everyone in the office were polite and extremely helpful. The technicians(both Robbie and Moe) arrived on time. They were knowledgeable and courteous. The sales rep Dustan explained all my options and patiently answered every question I had. They assisted us with our home warranty claim, even calling to explain the problems with my unit. Their customer service and professionalism has ranked them among the best companies I have ever used. I would recommend them to everyone. Matthew Holtkamp can be proud of his outstanding employees and company. Meeghan Ertwine, Milton
Posted: 9/30/2014 • Link to this review
I just and a new AC installed in my home by the Holtkamp team. I had a great experience and will diffidently recommend and use them the future. They walked me through the whole process from the beginning to the end in terms I could easily understand. Danny was great he took the time to show me what was being done and why. Over all everyone I talked to and met with this company was a top notch professional in their field.
Posted: 9/20/2014 • Link to this review
We recently had our Basement Unit replaced by the guys at Holtkamp. We have used their maintenance program for a year and a half, and when our unit went out, they were the first ones we called. Everyone from office workers to technicians have been great. Virgil was our sales guy, and although I never met him (my husband was home when he came), he was more than willing to answer my questions over the phone. In one conversation, he informed me of a financing promotion that was not available during the month of our original estimate. The day of installation, two gentleman, Danny and Shane, showed up promptly at 7:59 a.m. Both men were polite, clean, and competent. The quality of the work seems superior so far. The gentlemen seemed trustworthy, so I actually signed paperwork before they were finished and went to work. I cannot say much about pricing. Honestly, I didn't get other estimates. But I read numerous positive reviews on multiple websites, and Holtkamp has one of the best warranties out there - not to mention amazing service. For those reasons, I feel very comfortable in my choice and would use this company to repair and replace our addition units in the future.
Posted: 9/05/2014 • Link to this review
I had an issue with my air conditioner and Holtkamp was able to send someone out quickly. Technician Drew fixed the problem during the visit and was very nice. We will continue to use them for our HVAC needs. Thanks! Ashley Dickerson
Posted: 9/03/2014 • Link to this review
Holtkamp Heating and Air has always provided the best customer service. With Haley and Randy I have always been more than satisfied with the care given. However, this time, they went above and beyond to help me with my air conditioner. Haley worked the schedule so someone could come to assess my need the same Friday I called. It was determined that I was in fact, going to need a new unit. Dustan came out and made buying a new unit relatively painless. He worked with me for quite awhile, on the best way to pay for the unit. Then he proceeded to deliver and set up an air conditioner for me to use in the interim! If they were able, they would send someone out Saturday. Of course, they could come Saturday, but it poured on Tim and Danny! Dustan came and set up a tent for Tim and Danny! All worked hard and relatively quickly to install my new AC! It was all quite unbelievable how important my comfort and care was to the everyone at Holtkamp! Thank-you for restoring my belief that there are good people and in turn caring workmen! Mary Mester
Posted: 8/31/2014 • Link to this review
Drew came out and checked our system today because we were having an ac problem. I am so pleased with his performance and professional manner. He has spent a great deal of time and addressed our problem and we are so happy that we even signed up for the Maintenance Plan. We will always ask for Drew in the future. Kate Leduc
Posted: 8/27/2014 • Link to this review
Having worked with several local HVAC companies over the years, Holtkamp stands apart in their overall professionalism. They were competitive in their proposal and efficient during the entire installation process. My account rep (Dustan) and all of the installers, technicians and support personnel were courteous and knowledgeable (Danny, Shane, Angelo, Moe). I highly recommend this company!
Posted: 8/22/2014 • Link to this review
2012, 2013, 2014, 2015
To Holtkamp HVAC green means saving energy! Holtkamp Heating & Air is certified through Home Performance with Energy StarTM, Southface Institute and Building Performance Institute to conduct home energy audits. We also recycle and reclaim while reducing waste. This includes all manufactures' cardboard, thermostats for mercury and reclaiming freon. Old air conditioners and furnaces are stripped and all materials are recycled. Paperless invoicing is also used.