Our compressor stopped running. It was going to be a simple fix due to the fact that while trimming the weeds around the compressor, it suddenly stopped running. I knew it was something got loose inside of it. called two companies that I have done business with, 1 was charging 109 for emergency visit, Home comfort solutions said 69. After they came unscrewed the compressor cage, tightened the loose wire and charged us $118!! I am certain the cool masters would not have charged us anything additional. It was sneaky and a rip off, they want to sound like they aren't charging much for the service call, but they get you with the super overpriced 2 minute $50 job and no replacement parts required!! I would highly recommend cool Masters, Lawrenceville before these people anytime. It is the principal not the money. We would not use these sneaky rip offs again. They are not cheaper and not better, they just like you to believe they are. They will get you when you realize you just been had and won't make sense to back out at that point. Sneaky, just sneaky.
Posted: 9/03/2012 • Link to this review
This customer called on a national holiday and we responded to her within one hour and were immediately at their house to fix the air conditioner. We charged our normal rates - not holiday rates, which are extremely fair and in-line with other reputable companies in the area. We told the customer upfront what would be done and charged and fixed the problem quickly and professionally. There was no complaint from the customer to the technician on site or to the office, just this negative review. Who's being sneaky here? In the context of our many other happy customers and reviews, it's not us.
Recently we had our main A/C unit quit on us (after 17 years!). Home Comfort Solutions was recommended by a relative, so we called for an estimate. Great personal service and products! They did a terrific job. Would definitely recommend this small company to everyone.
Posted: 7/14/2009 • Link to this review
We were very pleased with the services we received from Home Comfort. Our air conditioner stopped working this summer and Andy came out to fix it. His prices were reasonable and he took the time to explain everything to me.
Posted: 9/17/2008 • Link to this review
Home Comfort Solutions is prompt, very professional and competitively priced. I checked around and Home Comfort was the most highly recommended. They did a great job and provide wonderful service. I recommend them for all your heating and air needs.
Posted: 6/28/2007 • Last edited: 4/23/2008 • Link to this review
They are a Heating, Air Conditioning, and Indoor Air Quality company. I've been using them for three years, and they are always so nice. They have clean cut, professional looking employees and they know what they are talking about. I love their service so much that I told them I would tell everyone I know! They truly are a very good company. Two thumbs up!
Posted: 2/21/2006 • Last edited: 4/23/2008 • Link to this review