The management and its staff at the Home Depot on Windward Parkway in Alpharetta, write the book in customer service standards. My three major experiences involved manufacturing issues with two entry doors and two glass GENNAIR glass burners. The management team led by John Klemmons, and assisted by Assistant Managers David Chatakian, Jennifer and Roy Lingner, all went out of their way to help me get the proper full refund for the door, and order a new door. They stood by me at a time when the manufacturer did not. One can never go by trusting and paying for the Home Depot Standards.
Posted: 7/04/2011 • Link to this review
Store is always very clean and the sales people working the floor are very knowledgeable and helpful. I come here many times during my lunch hour when I don't have a lot of time to shop, and I have always been able to locate someone very quickly who can assist me.
Posted: 6/11/2008 • Last edited: 6/30/2008 • Link to this review