Home Probe, Inc.

5 star rating 212 Reviews

(404) 218-1040(404) 218-1040 View Website »

315 West Ponce De Leon Avenue, Suite 480Decatur, GA 30030

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Reviews

  • Home Probe, Inc. - Decatur, GA -  The_a2z

    Reviews: 14

    Great inspection
    The_a2z (14 reviews)
    9/26/2015

    Home Probe did a inspection for a house I am purchasing. They have a staff of inspectors so they were able to schedule me quickly for an inspection to meet our due diligence date. William Jazon was our inspector and he was very thorough. He walked me through the things he was seeing. Walked the roof as well. Went in the crawlspace and attic. They provided the results that night.

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  • Home Probe, Inc. - Decatur, GA -  hamehta

    Reviews: 2

    Best in Town service.
    hamehta (2 reviews)
    9/11/2015

    Home prode did my home inspection last month and it turned out to be a great one. They found out few items that were really critical for home and they were right upto mark with their observation.

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  • Home Probe, Inc. - Decatur, GA -  JohannesAtlanta

    Reviews: 1

    Many major issues missed
    JohannesAtlanta (1 review)
    6/22/2015

    Be aware of this company! We had a home inspection done by Home Probe on May 1, 2015 for a fee of $453.10. Inspector was very friendly, however, on closing day moving in (a couple weeks later) we had to realize that the AC was broken and did not work at all, washing machine was not working (flooded all of second floor and have to have mold work done now) and huge amount of rotten wood under patio door. How was that all missed (A whole bearing beam was rotted through and was visible in crawl space which should have been included in inspection)? We would not have closed on the house knowing of those issues and have to pay now thousands of Dollars out of pocket (home warranty also refused, as to preexisting condition). For that price I would have expected a much more thorough inspection!

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    Home Probe, Inc. replied on 6/23/2015

    We understand purchasing a home can be an expensive endeavor, and that the fee you paid for your home inspection was intended to help avoid surprise expenses. We've thoroughly reviewed your inspection report, Johannes, and reached out to you privately to resolve your concerns. Even looking back with 20/20 hindsight, there is nothing that we or any other inspection company could have done differently to be more thorough or spare you any of these expenses. Here's the brief explanation of why: It's important to keep in mind that the AC unit was tested during the inspection and was functioning with a temperature differential that suggests good performance. Our report also identified the age of the AC, with several years left in its life expectancy. No inspector and no amount of being thorough can predict when a cooling system will fail, particularly if this happens before even the manufacturer suggests it will. The inspection report also noted the wood rot with a suggestion for repair on page 25, line item 17. We always advise consulting with a qualified contractor when repairs are recommended. Finally, industry standards (which we send before an inspection) exclude inspecting appliances. As a courtesy, we do inspect the appliances that are built-in. Because a washing machine is typically disconnected with home ownership, which we understand was the case with yours, it is excluded from any inspection. Your report did advise adding a drip pan which may have mitigated some of the damage from the leak. While we feel badly about your out of pocket expenses, your inspection report was accurate and thorough.

  • Home Probe, Inc. - Decatur, GA -  saccents

    Reviews: 23

    Good Experience
    saccents (23 reviews)
    4/22/2015

    Marla was great! Good customer service and easy-to-decipher inspection report! We received our report in just a few hours after the inspection!

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  • Home Probe, Inc. - Decatur, GA -  jedica8

    Reviews: 1

    Exceptional Service!
    jedica8 (1 review)
    3/12/2015

    I cannot second the 3/11/15 review of Home-Probe and Marla enough. This was my first home inspection ever and I had no idea what to expect. Marla explained everything very clearly and made me feel completely at ease with understanding what was going on with the house -- the good and the bad. She went through everything incredibly thoroughly, even our house-length crawl space that may not even be 2 feet tall! I would definitely recommend Home-Probe to anyone that asked!

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  • Home Probe, Inc. - Decatur, GA -  lancehelms

    Reviews: 1

    Professional, thorough, responsive
    lancehelms (1 review)
    3/11/2015

    Marla from Home-Probe inspected the house we're purchasing and was wonderful the whole time. She was punctual, professional, thorough, responsive and great to work with. She got her report to us in a timely fashion based on the timeframe she promised us, and it was complete and easy to understand. We even had a small follow-up request a couple of days later that she fulfilled within minutes. We would easily recommend her to others.

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  • Home Probe, Inc. - Decatur, GA -  Greg72

    Reviews: 10

    Honest, Professional, Knowledgeable
    Greg72 (10 reviews)
    2/20/2015

    This is the third time I've used Home Probe for house inspections, and I've come away extremely satisfied every time. They absolutely know what they're doing, and explain things clearly and concisely. The report they give you not only explains the issue, but also WHY it's an issue, and is both robust and simple to follow. They encourage you to be there during the inspection so you can ask questions. They don't shy away from telling you verbally if an issue is one to focus on (e.g. yes, this is an issue, but every single home in this neighborhood has it, and here's why). One thing that sets them apart is you can contact them for questions for as long as you own the property. Wow. Great company.

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  • Home Probe, Inc. - Decatur, GA -  dbarrow

    Reviews: 17

    Mark is great!
    dbarrow (17 reviews)
    1/14/2015

    Mark has helped us with inspecting two houses during our recent house shopping process. He is thorough in his inspections and detailed in his report. He walked us through the issues, pointed out what he was putting on the report, and answered every question we had. Thank you, Mark, for your patience with us and for having to do it all twice for us.

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  • Home Probe, Inc. - Decatur, GA -  BRCBATL

    Reviews: 2

    Job Well Done
    BRCBATL (2 reviews)
    9/27/2014

    I'm getting ready to remodel my kitchen, and thought this would be a good time to take care of any other needed home repair issues. I scheduled a home inspection in hopes of identifying those home issues that needed repair. The inspection was very complete and did identify repair issues that I otherwise would not have known about. The inspector was very professional and walked me through the process. The final report included pictures of needed repairs along with repair recommendations. I highly recommend using Home Probe to identify needed home repairs in preparation for a home remodel or home sale.

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  • Home Probe, Inc. - Decatur, GA -  kathywalker

    Reviews: 4

    Thorough Inspection
    kathywalker (4 reviews)
    7/03/2014

    I have used Home-Probe twice. Very professional and thorough. They gained my trust the first time, so I didn't hesitate to use them again.

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  • Home Probe, Inc. - Decatur, GA -  aepreyer

    Reviews: 1

    Great service
    aepreyer (1 review)
    7/01/2014

    Home Probe recently did our home inspection for our new home in Lawrenceville. They were thorough, helpful, and provided the report within 12 hours of the inspection. Highly recommend.

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    Home Probe, Inc. replied on 7/03/2014

    Glad we could be part of your new home buying experience!

  • Home Probe, Inc. - Decatur, GA -  Judy_Ann

    Reviews: 3

    Outstanding!
    Judy_Ann (3 reviews)
    5/23/2014

    Mandy was very nice and extremely thorough! I learned everything I needed to know about the house so I could make an informed decision. I'd recommend her without reservation.

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    Home Probe, Inc. replied on 7/02/2014

    Marla has the eyes of an inspector and the heart of a teacher - glad she helped you with this decision!

  • Home Probe, Inc. - Decatur, GA -  sarika

    Reviews: 1

    Excellent Service
    sarika (1 review)
    5/15/2014

    Marla and Michael came for our home inspection and they both were efficient. They were patient to answer all our questions. They were pleasant and friendly.

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    Home Probe, Inc. replied on 5/27/2014

    It's nice to hear these kind words. Can you please forward the property address for this inspection to our office -- melanie@home-probe.com

  • Home Probe, Inc. - Decatur, GA -  LauraGrace

    Reviews: 2

    Knowledgeable, efficient & a pleasure to work with
    LauraGrace (2 reviews)
    5/05/2014

    Having a home inspection on a much older home is fairly nerve-wracking -- or could have been. Our inspector encouraged us to walk through every step with him, he answered every question and explained so much. Plus he was very personable. Would recommend them to anyone!

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    Home Probe, Inc. replied on 5/27/2014

    So happy to ease the nerves on your home inspection. Can you please forward the property address for this inspection to our office melanie@home-probe.com?

  • Home Probe, Inc. - Decatur, GA -  Tomasita

    Reviews: 2

    Excelent Customer Service
    Tomasita (2 reviews)
    3/01/2014

    I have a very good experience during the home inspection of a condo. The inspector, Greg, was very personable, dependable and funny. Most importantly, he spoke Spanish which was total plus for me being Hispanic. I truly recommend HP Inc. services.

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Business details

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Clients

  • Residential

Services

  • Home Inspection
  • Mold Testing
  • Radon Testing

Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 8:30am
  • 5:30pm
  • TUE
  • 8:30am
  • 5:30pm
  • WED
  • 8:30am
  • 5:30pm
  • THU
  • 8:30am
  • 5:30pm
  • FRI
  • 8:30am
  • 5:30pm
  • SAT
  • SUN

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Languages Spoken

  • English