I purchased a wallpaper border only to get it home and realize the colors weren't going to look right. I didn't unwrap it. I called to ask if I could exchange it for another. They told me yes. I lost $1 on the transaction, since the border I replaced the first with was less expensive but they couldn't refund my money. I was offered some 3 for $1 carmels that I received free with my earlier purchase because "we have to get rid of them." Unfortunately, I got a salesperson who I had previously. She seemed disconnected. While choosing a new border, she somehow felt she needed to stay with me the entire time, though I needed no help. Then, out of nowhere, told me that "I have to go pick up my SON!" As though I should hurry up and make my decision. Since it had nothing to do with me, I told her that I already had decided what I needed. She offered no apology and seemed disinterested in any form of manners and disconnected from me, the customer. It was just so odd. I never elicit strange reactions from any other store clerks, so it wasn't me. This is a cute store with average prices, a really nice booth with tons of well-priced jewelry, but after feeling so much friction in the buying process I will probably not stop by there anymore. In fact, it would be much easier to shop online.
Posted: 2/19/2010 • Link to this review