An exceptionally enjoyable and satisfying experience! Buying a car is generally not an event that we look forward to, particularly at a dealership. Not so at Hooks Lincoln Mercury. We just purchased a vehicle and could not be more satisfied with the experience. Every employee we interacted with, from management on down was friendly, knowledgeable and straight-forward. Naturally we spent most of our time with our salesman Dirk We are most grateful to Dirk (and the whole staff) for their friendly attitude and upfront, no-pressure approach. Again, it truly turned an event we were not looking forward to into an enjoyable and satisfying experience. We highly recommend Hooks Lincoln Mercury if you are in the market for a vehicle, new or used.
Posted: 1/28/2012 • Link to this review
Greg Bailey was my service advisor and he got my car right in and told me how long it would be to remove the heated washer and change the oil and filter. Marty is always makes you feel that you are the most important client that he has for the day. He is a real plus for Hooks Lincoln Mercury .
Posted: 1/25/2012 • Last edited: 1/28/2012 • Link to this review
In our line of work, it is absolutely essential that we be able to rely on our vehicles to run smoothly without unexpected breakdowns during services or on limousine runs. It is also critical, when service is necessary, that it is promptly performed. We have consistently been able to count on Hooks Lincoln Mercury. It has been a pleasure doing business with you
Posted: 12/16/2011 • Last edited: 1/28/2012 • Link to this review
I was sure I was going to get a Honda this time, but our salesman, Kip Hooks, always knows what we want and makes Ford our top choice. We, as old folks, love all the bells and whistles that come with our new car. it looks great going down the road.
Posted: 11/12/2011 • Last edited: 1/28/2012 • Link to this review
This was a great purchase. The vehicle is great and the dealership was outstanding. The salesman James was really wonderful and patient. He showed us and we test drove almost a dozen cars/trucks.. There was no pressure to buy at any time.
Posted: 11/10/2011 • Last edited: 1/25/2012 • Link to this review
Personally, i feel that HOOKS LINCOLN of Hudson Oaks is the best service center I have ever visited. Very professional from the moment I make the service call to the time I pick up the vehicle. Keep up the good work..
Posted: 10/17/2011 • Link to this review
I actually was really impressed with how easy service was at your location. I have always had Lincoln and I have never had a great experience like at your place. Thank you very much.
Posted: 9/16/2011 • Link to this review
HOOKS LINCOLN is the place I will take my car to. I special ordered my LINCOLN Navigator with them and was notified when it came in and when the car has any problems at all, they will take care of it. I live in Summerlin area and my service advisor offered to take the car back to me after they are done. How cool is that??
Posted: 8/18/2011 • Link to this review
HOOKS LINCOLN is amazing. Best deals you can ever find and not to mention great customer service!!!!! Koby Glick is awesome. He did everything to make sure I had my brand new LINCOLN MKX as soon as possible along with the best deal possible too!!!!! HOOKS LINCOLN is the way to go.
Posted: 7/25/2011 • Link to this review