Houser Heating & Air Conditioning is a full-service heating & air conditioning company. We supply all of your HVAC system repair, maintenance & replacement needs for all makes & models of HVAC equipment. We are dedicated to providing our customers with quality service at competitive prices.
At Houser Heating & Air Conditioning, we stand behind all of our work. We guarantee your repairs are done correctly or we will remove the parts we installed & refund 100% of your money. We guarantee,.. for the next 6 months, if you have problems with the repairs from our visit, we will return & diagnose the problem at no charge. We guarantee the specific repairs on the invoice for 2 years or we will repair it again for free. We guarantee the equipment we install will perform as we stated. If, during the first 12 months after the installation, it does not heat or cool to your satisfaction, we will make it perform correctly or we will remove it & return 100% of your investment.
Our technicians will diagnose your repair needs and give you a Flat Rate Price that is the EXACT price of that repair. Before any work begins, our techs will fully explain your repair and replacement options. YOU decide what is best for YOUR home. There are NO surprises.
Our slogan says it all - "Specializing in integrity to our Customers".
We are recognized by the Better Business Bureau as an A+-rated company that you can trust. We have had no unresolved complaints against us since Houser Heating & Air began.
Houser Heating & Air sells & installs high efficiency HVAC systems using the new ozone-friendly Puron (R-410A) refrigerant. Puron, unlike many Haloalkane refrigerants, does not contribute to ozone depletion. We highly recommend & sell EnergyStar-rated equipment. We recycle all metal materials - steel, aluminum, and copper. Our technicians are EPA certified and trained in the proper handling and disposal of R-22 (Freon). All R-22 (Freon) is recovered and not released into the atmosphere.
Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair,... didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.VIEW MORE »VIEW LESS »
I was so impressed with Mr. Houser professional service and his personality. Before Mr. Houser came to my home, I had another company to come and check out my two units and I was told that I needed... two new units that was going to cost me $8,000.00. It was something in my spirit that did not set right. The minute Mr. Houser showed up at my home I knew this was a honest and trustworthy man. He told me that I did not needed two new units and all I had to do was to change my filters. I was a little low on Freon on my small unit. When Mr. Houser left my home, he had saved me $7,805.00. He could had tried to take the advantage of me like the previous company tried because of my lack of knowledge of this issue, but because he is a man of integrity he did the most honest thing he could. My wife and children was so please they all clapped their hands for him. Good job!VIEW MORE »VIEW LESS »
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Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair, didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.
I was so impressed with Mr. Houser professional service and his personality. Before Mr. Houser came to my home, I had another company to come and check out my two units and I was told that I needed two new units that was going to cost me $8,000.00. It was something in my spirit that did not set right. The minute Mr. Houser showed up at my home I knew this was a honest and trustworthy man. He told me that I did not needed two new units and all I had to do was to change my filters. I was a little low on Freon on my small unit. When Mr. Houser left my home, he had saved me $7,805.00. He could had tried to take the advantage of me like the previous company tried because of my lack of knowledge of this issue, but because he is a man of integrity he did the most honest thing he could. My wife and children was so please they all clapped their hands for him. Good job!
I have read most of the reviews for Houser Heating and Air and agree with most of them. I have been with Gary since he started his company. Houser has taken care of all of the air conditioners (2) and gas heaters (2) since I purchased the house 30 years ago. They installed a new heat pump and gas heater to match 2 years ago, which makes 3. They also told me that the previous units were undersized for my house. It took 2 days but they stayed until the units were working which was midnight. This year he recommended I install dampners in the ducts since in the winter the downstairs gets cold. When I get the money I will have them do the work. I have had no problems with Houser and have recommended them to 2 other people and they were also pleased with their work. If you need work done call them they are very nice and honest.
Needed to upgrade my humidifier. Called Houser and in a short period of time the installation was completed. Good price and excellent service. Nice people to do business with. Howard
A few days after new years, our heater decided to go out. After polling my friends, several referred me to Gary Houser. I called in and within three hours, he was there. He diagnosed the problem very quickly, and the repair took no time at all. Hands down, this was the best experience I have had with a heating and air professional.
We woke up Christmas morning with no heat, and a temperature of 55, and even though I hated to call, I called the emergency number and left a message. Gary Houser called back within the hour, and was at our house by noon Christmas Day. It's this kind of great service that brings me back over and over. Not only have they serviced our systems, I also had them replace our upstairs air conditioning in 2012. I only have good things to say about this company.
I recently encountered an issue with my heating system so I looked on Kudzu and found Houser Heating & Air Conditioning. Based upon their rating I decided to contact them and frankly I'm glad I did. They came out, diagnosed the problem and had it fixed in no time. Very professional, I highly recommend and I will certainly use them for all my HVAC needs in the future.
Mr. Houser was extremely professional and courteous! He was able to resolve an issue with a water heating flue that was caused by the builder. I love the fact that he goes the extra mile to get things done. :-)
Had issue with Air unit,turns out was no problem. Wayne sent out a very professional crew and they did a superior job. Was more than i had hoped for. Yes he did go the extra mile on this one!
At first I thought that this was a H&A company I could hang onto. Then after the initial visit I had nothing but trouble with them. Their techs didn't know what they were doing and we had to wait for them to come back to fix the simple problem or on another occasion they "jury rigged" the equipment until they could come back later and charge me more to fix it. I never called them back. My unit runs fine.
I sure wish I knew who you are and what truthfully happened. I count 3 visits you spoke of. I have not had more than one tech since December, and between us we haven't had one warranty call, much less the quantity you make up. We don't rig anything and we don't charge more than the initial job charge quoted when we get authorization from you. I have 34 years experience and he has 16. We know very well what we are doing. Is it that you couldn't get something for free that inspired you to write this untrue slander? I take my reputation very seriously, and our customer service is excellent.
My husband & I called Mr. houser to come & give us a second opinion on a quote after we were told by another company that are furnace was leaking carbon monoxide after a routine service call to clean filters etc. We had mr houser come to give ya a quote on replacing furnace we thought was bad, he tore into furnace & checked everything, he then told us that are furnace was is good working shape & there were no cracks or carbon monoxide leaking, he could have quoted us a price for a new furnace, but instead was honest & professional, not only did he give us good news about are furnace, but did not charge us for his service! He will be our contractor for now on! He had excellent customer service & definitely not a crook like the other company that was trying to scam us! I would recommend him to anyone who needs service in the future!
It’s not often that you get the owner of the company to come out for a routine call. We called because our heat pump did not turn on at all and luckily got the owner himself, Mr. Gary Houser. Even though it was after 5:30pm on a Wednesday, Mr. Houser came out to diagnose the problem personally. He really took his time to carefully explain everything that was going on and also how the system works in general. He made a diagnosis and due to our own personal obligations had to come back on Friday. He worked late into a Friday night to make the repairs. I never once felt that he was rushing just to “get the job over with” because it was late on a Friday night. He was knowledgeable, very patient, and never seemed exasperated by the situation. The work was also guaranteed both verbally and more importantly in writing right on the back of the receipt. We could rest assured that if the problem wasn’t solved, which it was, that Mr. Houser would stand behind his work. I would highly recommend his services to any of my friends and family.
Both my wife and myself accidentally paid the same bill from different accounts. Neither of us realized this, nor would we have figured it out. Mr. Houser noticed the mistake and brought us a refund check. It is a pleasure to do business with such a competent, friendly, and trustworthy company. Highly recommended.
The integrity of this company is incomparable. They have impressed me with their overall service and honesty every time I've had to use them even though it's been a different employee every time. This last time my thermostat was acting up and Jason came out and fixed free of charge since they had installed it months earlier. Great guys!
I'm very impressed with this business, from beginning to end. Do they answer the phone? YES. Do they schedule a visit promptly? YES. Do they assess the situation professionally and fairly? YES. Do they keep your budget in mind when suggesting products and services? YES. Do they install on time and in a professional manner? YES. Indeed, I am very satisfied with this company's service.