Houser Heating & Air Conditioning Heating & Air Conditioning

Houser Heating & Air Conditioning

(678) 374-3269 www.houserhvac.com »

Business overview

Houser Heating & Air Conditioning is a full-service heating & air conditioning company. We supply all of your HVAC system repair, maintenance & replacement needs for all makes & models of HVAC equipment. We are dedicated to providing our customers with quality service at competitive prices.

At Houser Heating & Air Conditioning, we stand behind all of our work. We guarantee your repairs are done correctly or we will remove the parts we installed & refund 100% of your money. We guarantee,.. for the next 6 months, if you have problems with the repairs from our visit, we will return & diagnose the problem at no charge. We guarantee the specific repairs on the invoice for 2 years or we will repair it again for free. We guarantee the equipment we install will perform as we stated. If, during the first 12 months after the installation, it does not heat or cool to your satisfaction, we will make it perform correctly or we will remove it & return 100% of your investment.

Our technicians will diagnose your repair needs and give you a Flat Rate Price that is the EXACT price of that repair. Before any work begins, our techs will fully explain your repair and replacement options. YOU decide what is best for YOUR home. There are NO surprises.

Our slogan says it all - "Specializing in integrity to our Customers".

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Service Area

  • Alpharetta
  • Buckhead
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Ventilation

Services

  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting

Brands

  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

We are recognized by the Better Business Bureau as an A+-rated company that you can trust. We have had no unresolved complaints against us since Houser Heating & Air began.

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1987

Documents

[PDF] Choosing the Right Contractor

Green Credentials

Houser Heating & Air sells & installs high efficiency HVAC systems using the new ozone-friendly Puron (R-410A) refrigerant. Puron, unlike many Haloalkane refrigerants, does not contribute to ozone depletion. We highly recommend & sell EnergyStar-rated equipment. We recycle all metal materials - steel, aluminum, and copper. Our technicians are EPA certified and trained in the proper handling and disposal of R-22 (Freon). All R-22 (Freon) is recovered and not released into the atmosphere.

Languages Spoken

  • English
  • Spanish

Reviews

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Responsible Service, 11/23/2014

I have a two story house and down stair heat pump unit start didn't work this summer. One local tech told me it is compressor problem but price of replacing the compressor was little too high. So I... called Mr Gary Houser. Gary suggested $1200 to replace compressor which was $500 cheaper than local technician. Gary also suggested me $1650 to replace new ouside ac unit. What a good deal! $1200 for only compressor with 1yr warranty VS $1650 whole new outside ac unit with 5 yrs warranty. I chose new outside unit and paid $1650. Now is winter time and I realized heater doesn't work with new outside ac unit because my house need to have heat pump instead of ac. Gary suggested to replace whole new heat pump unit inside & out which cost $4200 but he is willing to take out $1650 which money I originally invested. What a nice person he is. I am so exciting to have new energy efficient heat pump unit with 10 years warranty. Houser company also offer 100% satisfaction guarantee. Good Service!

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Kudzu does it again!, 5/15/2014

Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair,... didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.

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Videos & Photos

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Photos (9 photos)

  • Heat Pump
  • Gas Piping
  • Duct work Repair
  • AC Repair
  • AC Installation
  • Houser Heating & Air Conditioning is a GREEN Company!
  • The very nature of our business is energy efficiency and indoor air quality.
  • Houser Heating & Air Conditioning offers a wide range of Air Conditioning products and services.
  • Houser Heating & Air pride ourselves on our commitment to customer satisfaction.

Displaying 16-30 of 144

Reviews

IansPapa

Reviews: 4

Excellent from Beginning to End...

I'm very impressed with this business, from beginning to end. Do they answer the phone? YES. Do they schedule a visit promptly? YES. Do they assess the situation professionally and fairly? YES. Do they keep your budget in mind when suggesting products and services? YES. Do they install on time and in a professional manner? YES. Indeed, I am very satisfied with this company's service.

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TheWish

Reviews: 4

Great Service

I called in the morning with a leak from my attic. They provided excellent service and very reasonable. Best of all I called them in the morning at 9:30 and Jason was here to fix the problem at 11:00. Highly recommend them!

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kingofnapier

Reviews: 35

Killer!

Professional, prompt, friendly. Just had my first use and will be using him going forward. I already referred my parents to them.

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Patchoy

Reviews: 1

Reliable-honest-dependable-knowledgeable

Have been doing business with this company since 1995. They are still the same awesome company they have always been. They call to keep you informed of their arrival time or delays. Always going above and beyond the call of duty!! AC quit 100degrees outside!! Josh and Jason came and put complete new unit in despite the 132 degrees in our attic. Had us cool in no time!! Thanks for your integrity and service.

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MarcelleD

Reviews: 2

Awesome Experience... Very Pleased!

Technician was neatly dressed, knowlegable, through. The fee was resonable. Wife is cool. I'm happy

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LithoniaLiving

Reviews: 1

Fast & Courteous Service

The techinician responded to my call and was at my home within 15 minutes. He showed me and explained the problems with the system. He had parts available on his service truck. He was courteous and wore covers on his shoes while in my home. The technician identified an error/intentional up-charge of a previous contractor. While in our attic, he even change my home's air filter. It only took about an hour to have everything up and running. I would recommend this company and this techinician to anyone needing HVAC service.

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tggrrub

Reviews: 1

Honest, Great Company

The tech Jason showed up same day we discussed options on my 17 year old unit. I decided to replace and upgrade, the Next Day Jason and Josh showed up and had it all done in 4 hours! They treated me great and treated my house as a home not a job site.

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GeneralPublic

Reviews: 1

Trying to sell me on what I did not need.

First of all they were very late for both meetings and would not give me a courtesy call. At the first meeting the guy was standing outside my house for 15 minutes on his cell phone. I took time off work to be there. I had contacted them to install a wireless thermostat I had bought. I had emailed them previously with model number and website link so they knew what they would be dealing with. When he got here and looked at it he had not idea how to install it. So here I am having taken time off work and they can't install this even though I had specified the exact model. Then after that within 10 minutes he's looking at my heat pump and determines I need a new one and has his price book out and is trying to sell me on a $4000 heat pump based on the fact that it may or may not have a leak. The heat pump is fine and has been working perfectly for months still. Tired of them wasting my time.

Houser Heating & Air Conditioning replied on 06-22-2012

Lies come easy for you! 1)We have been to your house only one time. 2)We always call first before coming in the time period set for the service call. 3)YOU changed YOUR mind on us installing the thermostat you incorrectly bought online and you put it back in the box to return. We wasted our time preparing for a thermostat you didn't even want. 4)We determined you were low on freon and you did not even want to find out where the leak was. The tech determined nothing from that. You were given no proposal nor even a price at all! 5)We haven't seen you since our only visit to you in February. Did it take this long to fabricate your review?

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Thoughtful

Reviews: 1

Excellent Satisfaction

Our A/C crashed after 32 years. Houser folks came out to provide an estimate. The estimate was $2750 less than I was quoted by another company. After having such a well dressed, professional and friendly rep, I knew I would go with Houser no matter what. The crew that installed the system the very next day were very friendly, professional and hard working. The system was installed in a very timely manner. They laid mats down in their work area to save the flooring in my basement. The guys did a fantastic job cleaning up after the installation. The Houser staff contacted to provide an arrival time. They were always here on time. Very nice people to work with and I know they truly appreciated my business. I highly recommend Houser Heating and Air.

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MBryals

Reviews: 1

Great Company

We checked many reviews, BBB, and decided to get three companies to give us estimates with Houser being one. Not only was their price very affordable, but he took the time to explain all of our options and compared them to price and value. Even recommended a smaller, less expensive unit and assured us the quality and size were right for our house. Our crew was on time, friendly, clean, and worked very hard. I never would have thought replacing my air conditioning system would be such a pleasant experience.

Houser Heating & Air Conditioning replied on 05-25-2012

Thank you very much for your generous review. We are happy you chose us over your other choices. We know that sometimes it's difficult to tell the difference (beforehand) between contractors of quality vs the other masses. We are always aware that people have choices, and we work very hard to give our very best to satisfy our clients. We are all very grateful for these reviews that help the reader discern about what our clients say about their experiences. Gary Houser... Houser Heating and A/C Inc.

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sergeytru

Reviews: 1

Great service!

I needed to replace inefficient 2nd floor air conditioner, and I called to many companies asking about price of this, but none answered even estimation value, only answering I must to make an appointment they come in my house and estimate it. It's awful, very nonprofessional, since I need spend my time for this, when I told exactly what I need, and all tech parameters of my current system are. After calling to "Houser", I've got exactly what I asked. They answered to all my questions before scheduling estimation service, and finally the price same as they answered to my phone call. After that they have done their job very fast, high quality, and very clean for my house, covering carpet before that. I'll definitely advice to my friends Houser Heating & Air Conditioning, providing Great service for very reasonable price!

Houser Heating & Air Conditioning replied on 05-25-2012

What a nice family to include as our client. We really appreciate your giving us the opportunity to take care of your A/C needs. We look forward to many great years of mutual satisfaction to come. Gary Houser... Houser Heating and A/C Inc.

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RobKendrick

Reviews: 2

Courteous, reasonable, and knowledgeable!

We recently had to call Jason out to check our units as summer began to bear down on us and the temperature rose. He was polite, corteous, and thorough: even after he fixed the initial cause of the problem, he made sure to check everything with the unit. This is the quality of service you can expect from Houser Heating & Air. And this is why they're the first ones we call, every time. Thanks, guys!

Houser Heating & Air Conditioning replied on 05-25-2012

Thanks for the kind words. Our warranty states that when we repair your system and if it doesn't correct the problem, we will remove the part and refund 100% of what you paid. Nothing prorated, and not the repairs minus the diagnostic fee. What kind of work would you expect us to do with that kind of warranty? It has to be right or we couldn't stay in business very long. If it doesn't work out for you, our client, it doesn't work out for us! Gary Houser

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Melmed29

Reviews: 1

Always Professional

They did a great job!! We have used them for 14 years and they are always on time, professional, quick, thorough, and very friendly. I would HIGHLY recommend them. You can't go wrong here.

Houser Heating & Air Conditioning replied on 05-25-2012

We are all very grateful to count you as our client for so many years. We will always continue to earn your trust and satisfaction on each and every call we make to you. Gary Houser... Houser Heating and A/C Inc.

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scottbarfield

Reviews: 2

None Better

I have been using Houser Heating & Air since buying my house in 1990. I have had nothing but professional and excellent service since then. They recently replaced my 23 year old furnace and also replaced a 12 year old heat pump. I could not be happier with the outcome. I now have a high efficiency furnace and heat pump that will save me plenty of money for years to come. I have known Gary Houser for more than 20 years. You will not find a more sincere and honest person than him. His employees are always courteous and professional. I always enjoy talking to Wayne when I call to set up an appointment. Quite simply, they are the best.

Houser Heating & Air Conditioning replied on 05-25-2012

Scott and his wife are our personal friends and clients. I am truly blessed to have the best friends and clients, and many for a very long time. It all makes for a good life! Thanks to you all. Gary Houser

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hayabusa

Reviews: 16

If competitors are 5 stars, Houser should be SIX!

Gas furnace went out. I contacted a repair company that is rated 5 stars on Kudzu. The owner determined that my furnace has a bad circuit board and quoted ~$1,600 for parts and labor for this small circuit board the size of a postcard. Then he tried to convince me to buy a new gas furnace instead. I got back on Kudzu and phoned around for additional estimates. Some of the other 5 star rated companies refused to give me a phone estimate even though I gave them the part number. I then called Houser. Gary Houser, the owner, estimated $450 (parts and labor) which was the best estimate I had gotten. Houserís tech Jason showed up a few hours later. Jason was very professional and explained that my old builder-grade furnace should be replaced in order to mitigate additional repairs. I agree with Jason, but decided to go with the $450 band aid fix and then get around to replacing the furnace when I can afford to. Jason understood and did not try to push me into something I could not afford, which I greatly appreciated. Jason replaced the bad part, heat started blowing, and I wrote a check for $450 instead of $600, $700 or $1,600. When I get around to replacing my furnace I will call Houser. I also wonder if some of the people giving Houserís competitors 5 star ratings on Kudzu really shopped around and compared and saved money. On thing for sure: Houser competed for and earned my rating.

Houser Heating & Air Conditioning replied on 05-25-2012

Thank you for such a great review. Not all contractors are alike. We know it is difficult to find your way through the rhetoric when searching for excellent service, and we are very thankful to be given the opportunity to serve you when you most needed it. Gary Houser

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Heat Pump