Houser Heating & Air Conditioning is a full-service heating & air conditioning company. We supply all of your HVAC system repair, maintenance & replacement needs for all makes & models of HVAC equipment. We are dedicated to providing our customers with quality service at competitive prices.
At Houser Heating & Air Conditioning, we stand behind all of our work. We guarantee your repairs are done correctly or we will remove the parts we installed & refund 100% of your money. We guarantee,.. for the next 6 months, if you have problems with the repairs from our visit, we will return & diagnose the problem at no charge. We guarantee the specific repairs on the invoice for 2 years or we will repair it again for free. We guarantee the equipment we install will perform as we stated. If, during the first 12 months after the installation, it does not heat or cool to your satisfaction, we will make it perform correctly or we will remove it & return 100% of your investment.
Our technicians will diagnose your repair needs and give you a Flat Rate Price that is the EXACT price of that repair. Before any work begins, our techs will fully explain your repair and replacement options. YOU decide what is best for YOUR home. There are NO surprises.
Our slogan says it all - "Specializing in integrity to our Customers".
We are recognized by the Better Business Bureau as an A+-rated company that you can trust. We have had no unresolved complaints against us since Houser Heating & Air began.
Houser Heating & Air sells & installs high efficiency HVAC systems using the new ozone-friendly Puron (R-410A) refrigerant. Puron, unlike many Haloalkane refrigerants, does not contribute to ozone depletion. We highly recommend & sell EnergyStar-rated equipment. We recycle all metal materials - steel, aluminum, and copper. Our technicians are EPA certified and trained in the proper handling and disposal of R-22 (Freon). All R-22 (Freon) is recovered and not released into the atmosphere.
I have a two story house and down stair heat pump unit start didn't work this summer. One local tech told me it is compressor problem but price of replacing the compressor was little too high. So I... called Mr Gary Houser. Gary suggested $1200 to replace compressor which was $500 cheaper than local technician. Gary also suggested me $1650 to replace new ouside ac unit. What a good deal! $1200 for only compressor with 1yr warranty VS $1650 whole new outside ac unit with 5 yrs warranty. I chose new outside unit and paid $1650. Now is winter time and I realized heater doesn't work with new outside ac unit because my house need to have heat pump instead of ac. Gary suggested to replace whole new heat pump unit inside & out which cost $4200 but he is willing to take out $1650 which money I originally invested. What a nice person he is. I am so exciting to have new energy efficient heat pump unit with 10 years warranty. Houser company also offer 100% satisfaction guarantee. Good Service!VIEW MORE »VIEW LESS »
Quick response, professional and honest service. In short, I switched on the AC, absolutely no response, I feared the worst. Mr Houser looked it over, found the problem in seconds. Quick repair,... didn't even need parts. This is my go to company from now on. I recommend this company to everyone looking for honest, professional service.VIEW MORE »VIEW LESS »
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A couple of weeks ago our heating went out and this company expedited service for me and my 3 month old that same day (although they did not know about the baby). Josh was great despite the fact that he was had other appointments scheduled that day. His attitude was great and his personality amiable. He got our heat running and pointed out a crack in the assembly inducer in which carbon monoxide would start seeping out at any point in time. 3 days later he replaced it. He did the work quickly and professionally. The company guarantees their work for 2 years, where most do for only 1 year. Thanks Houser.
We all appreciate your confidence in Houser Heating and A/C and strive to surpass your expectations. Yes, I know it sounds like a commercial written by advertising staff, but it is they way we conduct business every day. We have unbeatable warranties. Check our website at www.houserhvac.com to see them. Gary Houser... Houser Heating and A/C Inc.
This used to be a positive review, but as I signed into Kudzu, I couldn't believe I hadn't updated. We bought 2 new full systems from Houser after years of using them for maintenance. The price was good, but the installation was terrible. It was not the regular service crew, but some guys I had never seen before. Never rectified to our satisfaction -- just enough to get by.
You waited two years to post this? I have a long serving memory. Let's see... your duct board plenum broke loose and we repaired that; you didn't like that the white mastic seal didn't match the silver plenum; I offered to paint everything silver, sent a tech from Conyers to Johns Creek and you changed your mind and decided to leave it as is. You thought a new furnace included all new ducts; you didn't recognize my installation crew because they never did an installation for you; "never rectified to our satisfaction- just enough to get by". We boiled down every above mentiond issue you had, and when we wasted our trip to pretty paint your plenum in the attic you waited until we showed then said you didn't want it. I guess if you would had let us cover the white mastic seal to your satisfaction you wouldn't know how to act since the only complaint you had would be taken away. How pitiful. I will not stand by meekly and allow the measurement of my attempts to resolve your pettiness to be called "just enough to get by.".Once you turn down agreed solutions after you looked so very hard to find problems to complain about, your comments do not carry any credibility any further. Complain and whine but not after you refuse the solution we agreed upon. Not so great Customer!
I have been using Houser heating and Air for years to service our units.They came highy recommended by my own Dad who still uses them, and now that he has Alzheimers, they are respectful and caring and always sure to have another family member in the room. They are beyond honest. They are always on time. This week the serviceman who came was new to me.His name was Jason and he was friendly as he could be. He did a great job, even taking off his shoes when he came into the house after servicing the heat pump outside, so as not to make a mess on the rug. Everyone that has come from this company as been wonderfully prompt, kind and honest. I highly recommend them!
Thank you for your kind remarks. We are very fortunate to have long lasting clients as yourself and your father. Keeping, satisfying, and caring for our relationships with others brings the highest personal satisfaction to us.
It would be hard to put into words everything Gary has done for almost every member of my family. Not dating his (and mine) age too bad, my wife and I have known Gary since high school and positively no one else will ever have any of our HVAC business. He and his staff have performed installation, repairs, upgrades and service on both our residential and business systems for longer than I care to remember. At no time have we ever been disappointed with their service. Sure, there have been times over all the years that Gary and I have had discussions about what would be the best solutions, but the final choice has always been left up to us without any pressure what so ever. We have seen many techs come and go from the business, but I must attribute that the the standards that Gary holds them to. He is always available anytime, anyday. anywhere he is needed to get the job done. From sitting up the the attic with him on many occassions while he himself does the service to sitting at our kitchen table discussing family, bottom line is there is not a finer person or company available to handle your HVAC needs. Anyone that has a issue with this company has issues with everything they do. Gary operates one of the finest businesses that I have ever come across and I feel priviliged to know him personally and professionally.
I'm very moved to read your review. Coming from you, I am humbled and honored to read your expressions. It is people like yourself that makes serving others an incredible joy in life. Gary
Houser was willing to adapt thier service times to get my unit installed on a timely basis that worked with my schedule. Installer was very helpful and informative after the unit was installed to help me understand its operation.
Thank you for your review. We all enjoy doing what it takes to satisfy our clients. We never will take for granted that you always have a choice. We appreciate choosing us. Gary
Jason came to our office and performed our Heat check up and he was on time and very professional. He made sure everything was working properly and we would recommend Houser Heating & Air to everyone that wants Great Professional service. :)
Jason is a very hard to find individual. he cares about others. He is bright and learns quickly. In short, he is one rarity especially in today's times. Gary
Arnold and his partner were absolutely phenomenal today in a quick professional furnace installation.
I'm very glad to have recently had Arnold join us here at Houser Heating and A/C. He is a very welcome professional. Nice guy too! Thank you for your review. Gary
Gary was referred to me 21 years ago and installed a heating system in our newly finished basement. Over the last couple of years Gary has either installed or replaced all 4 of my HVAC units with dual fuel and in one case dual fuel/dual zone. My heating and cooling expenses have been cut in half. My wife's only negative comment was directed to me as she inquired how over the last 21 years I have aged so, yet Gary still looks like the 30 year old we met originally - obviously he must be a clone. Well, back to the point of this review. I assure you that Gary and his team are proficient, courteous and well worth your contacting for HVAC needs
Yes, we go way back! I really value our long time relationship. I have really been very blessed knowing your family these several years. Your loyalty to my business is our life line and would not be in business without clients like yourself. I have always felt very welcome and appreciated in your home. I am the winner here that I have such great clients like you. Gary
Houser has been servicing my heating and air systems for 7 years now. They are always dependable, caring, and committed to solving the problems. They have replaced my furnace, fixed my air conditioner and today fixed a supplemental wall heater. There is never pressure to buy new appliances and they are very good at fixing the old. This is a team of GOOD GUYS!
Thank you for your kind words. We also appreciate you and look forward to serving your heating and A/C needs for years to come. This is what it's all about. Gary
I am glad that I looked up Kudzu for a referral to get my central heater get repaired. Hearing many horror stories in past, I was apprehensivible when I called a couple of heating repair people. I am glad I did called Houser whose Kudzu rating was highest. The owner, Gary, showed up on time and the service was great. Price seems very reasonable after Gary explained to me how easy the job can be done on my own and save money. Knowing my mechanical attitude, I asked him to finish the job. It was a fast and in no time my heater was working again. Now I know where I need to call for any AC and heating problems in future.
Thank you for your review. As this was my first time to visit your home, I must say that I really enjoyed getting to meet you and take good care of your needs. I pray for a long, valuable relationship with you and your family. Gary Houser
I was very satisfied with the service I received from this company. When my A/C went out in the summer, it was repaired the same day that I called. I have just purchased a maintenance agreement and feel confident that the furnace will now be ready for the fall and winter weather. I would highly recommend Houser Heating and Air.
You are very special to us here and also very special to my wife. It means so much to have you as our friend. Thank you for the review. Gary
We have been customers of Houser HVAC since July 1990. Prior to moving into our home at that time Gary Houser identified we needed a bigger blower on our AC and required the builder to install one. Since then Houser HVAC has done all of our maintenance and the installation of new heat pumps and furnaces when necessary. I trust Gary completely and would not use or recommend anyone else.
We work very hard for our clients. I am very grateful that we can serve you for so many years. It is clients like you that keep us in business as well as lift our spirits. Thank you for many years, and many years yet to come. Gary
When temperatures were scorching this summer, my air conditioning stopped working. Houser responded quickly to my need for help (w/in 24 hours). I was impressed by Jasonís knowledge and his taking the time to ask questions about the system and the problem I was experiencing. He diagnosed the problem and immediately worked on the system. He had found an obvious problem quickly. Cold air could be felt coming through the vents, but he determined that it wasnít quite what it should be. Through asking me questions and continued diagnostics he found that I had shut off some vents and had an extra filter on the air return which kept the cooling system from working efficiently. With a split level home, over the years...I thought it just couldnít be cooled properly --- Thanks to Houser, my A/C is working great and the house is cool. Thank you Jason and Houser!!
We are very grateful that you call us and give us the opportunity to serve your heating and air conditioning needs. We strive to make your experience with us the best. Thank you for your kind words. It gives us all encouragement. Gary Houser
We had Houser Heating and Air install our compressor back in 2008 and they did a great job then. Recently we had a problem with the evaporator coil inside freezing and then water leaking onto the floor. I called Houser again of course and made an appointment. Jason came out and worked on the problem three different times- he was always organized, professional, and had top-notch communication with us about what was going on. I also spoke with Wayne on the phone several times and he was very helpful and friendly as well. We are thrilled to have our air conditioner working again properly (thanks Jason!) and would gladly recommend this company for your heating or ac needs.
Thank you for encouraging us all. We really work hard for our clients. Without great employees, it would not be possible to do what we do here. Jason and Wayne do a fine job. Thank you for letting us know that! Gary Houser
Jason was very nice and worked quickly to fix the problem. The only problem we had is the company was so busy with service calls we had to wait for 29 hours for our appointment in 99 degree weather. Once Jason got here, within an hour and a half the problems were solved and fixed.
29 hours... I would be inclined to count the hours to get an urgent service as well! You are important to us and we work diligently to meet or exceed your expectations. Sounds like a commercial doesn't it? It is true that when the weather heats up to the extremes we get very busy. Thank you for your patience, your business, and your review. You mean more than you know to us. Gary Houser