I was not satisfied with the quality of service. The staff was not friendly or helpful. I was promised for $350 for 30 yard dumpster and they later charged another $193.95. Please never ever give your credit card trusting this company. They will keep on charging without you authorizing any payment. They are very untrustworthy guys. I will never use these guys again. These guys are bait and switch, they will surprise you with lots of charges and they will just go and charge it anway.
Area Acworth, GA
Cost $250 - $499
Date February 2017
Posted: 2/19/2017 • Link to this review
They are a great company to do business with, have been with them a zillion years. Whenever I had to call the office to alert them I had a piece of furniture or something other than normal trash, they picked it up next trip out for only a minimal charge. Very happy with Hugh's garbage service.
Reliable - always show up, no matter the weather, are quiet, clean and an overall excellent company to deal with.
Area Marietta, GA
Posted: 9/19/2016 • Link to this review
I love the service and the people who make this company great. When you see them, they always make you feel cared about, and not just a customer. I wish my apartment used their service.
Posted: 9/22/2013 • Link to this review
We moved into a house where the previous tenets were disgusting, had many trash cans they had never bagged any trash. We use Hughes as our trash service, the office was so helpful and issued a work order to dispose of all trash cans (bugs up the wah-zoo) - I plan on making muffins for the guys who did such a nice thing for us ! You guys are awesome!
Posted: 7/26/2013 • Link to this review
My family has owned this company for over 50 years! The recycling comment is incorrect. Please call Smurfit Recycling(678)403-3900. This is where we take several thousand pounds of recycling every week!
Posted: 5/23/2011 • Link to this review
Used these guys for a roll-off dumpster for a home construction project. It was a reasonable price and they were very prompt and easy to work with.
Posted: 8/26/2010 • Link to this review
my family has used Hugh's forever. They are awesome! They pick up my garbage from my garage so I dont have to take it up a huge hill to the street. The same wonderful and friendly garbage man has been picking up my trash so we have gotten to know each other. The office staff is really nice and processes my bill by credit card when I call. I would not use any other company due to the service, reliability and general customer service I get from Hugh's.
Posted: 4/12/2010 • Link to this review
After cancelling service that spanned 6 years of use, I learned I'd overpaid by $130. I was being charged a backyard pickup fee. They never picked up the garbage from the house much less the back yard, it was always by the street. However, the owner flatly refused to refund my money. I requested several times for him to call and discuss the matter - no response. I find it unconscionable that a business will take money for services not provided and when presented by facts of overpayment will not even entertain the notion of refund. I do not advise entering into any kind of arrangement with this business.
Posted: 3/19/2010 • Last edited: 2/13/2015 • Link to this review
The strengths of this company is that they never miss a service day. Also for a flat rate increase they will come get the garbage so you don't have to take it out. I also pay a flat rate for yard debris. The negative to this company is their recycling. They will tell you that Cobb county will sort through the trash for the recyclables but that isn't true. I take my recyclables to Whole Foods.
Posted: 11/25/2009 • Link to this review
After cancelling service that spanned 5 years of use, I learned I'd overpaid by $130. However, the owner flatly refused to refund my money. I requested several times for him to call and discuss the matter - no response. I find it unconscionable that a business will take money for services not provided and when presented by facts of overpayment will not even entertain the notion of refund. I do not advise entering into any kind of arrangement with this business.
Posted: 10/07/2009 • Last edited: 2/13/2015 • Link to this review
We have used Hughs Garbage for approx 5 years - good service and very reliable. They have never missed a pickup. Highly recommended. Only wish we didn't have to take it to the curb and they provided the can - without a change in price.
Posted: 4/01/2008 • Link to this review